I have emailed 4 times now asking for my confirmation of my flights and hotel booking but no body has replied.
Not happy at all
Bryan
ViaHoliday
7 years ago
Dear Customer, We are very sorry to hear you are not happy with our service.
We have looked into this and it seems that the travel documents have already been dispatched to you by email.
Please also check your spam folder, as it can sometimes be filtered by your email provider.
If you have still not received this, please let me know on raj@viaholiday.co.uk and I will arrange for an alternative delivery method.
We apologise for any inconvenience this may have caused you.
Kind regards
Raj
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TC
Trusted Customer
7 years ago
Trusted Customer, ViaHoliday hakkında ne dedi?:
Easy holiday booking experience
Mark answered my call and was so efficient organising my holiday. Rang me back and had arranged the trip for my preferred date and had already looked into alternatives he could offer us with a set...
Devamını oku
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Trusted Customer
7 years ago
Trusted Customer, ViaHoliday hakkında ne dedi?:
Great friendly and helpful service
With a new company you haven't used before its always a little bit nerve wracking but Nash was extremely helpful and did his best to accommodate our requirements, giving us as much information as...
Devamını oku
0
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TC
Trusted Customer
7 years ago
Trusted Customer, ViaHoliday hakkında ne dedi?:
Impressed
Sam was very helpful in booking my holiday and I will definitely recommend.
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Trusted Customer
7 years ago
Trusted Customer, ViaHoliday hakkında ne dedi?:
Good service
Service was good and the customer service representative was good. A process that is more organised and clear on the customer’s end would be useful.
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TC
Trusted Customer
7 years ago
Trusted Customer, ViaHoliday hakkında ne dedi?:
Evan was very polite and helpful
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Güvenilir Müşteri
7 years ago
Very good communication and assistance from my advisor
Excellent service and communicated really well to find me a solution to what I needed for my holiday plans
0
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Güvenilir Müşteri
7 years ago
Fantastically helpful gentleman... made booking a holiday easy!
The gentleman that helped me on the telephone was great. He made polite conversation with me and was so patient. He was sure to explain everything clearly and slowly and offered me alternatives as...
Devamını oku
0
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Trusted Customer
7 years ago
Trusted Customer, ViaHoliday hakkında ne dedi?:
Recommended
Helpful and considerate service
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Trusted Customer
Kent
7 years ago
Trusted Customer, ViaHoliday hakkında ne dedi?:
Helpful & Professional
Mark was very helpful throughout the booking process making it a smooth and pleasant transaction.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
We are very sorry to hear you are not happy with our service.
We have looked into this and it seems that the travel documents have already been dispatched to you by email.