Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Eco Wizard İncelemeleri

295 değerlendirmenin tümü gösteriliyor

Stuart M

Feefo Tarafından Doğrulanmış

GBR

5 months ago

Stuart M, Eco Wizard hakkında ne dedi?:

Amazing service

What a great experience sales staff Ted is amazing clearly communicated. With honest details about the product. Helped with future unlocking of more advanced functions which I am looking forward to...

Devamını oku

Chris Bowie

Feefo Tarafından Doğrulanmış

GBR

5 months ago

Chris Bowie, Eco Wizard hakkında ne dedi?:

Don't touch them - 3 engineer visits and 10 weeks later still not working

Never checked in on the subsquent engineers visits once they knew the first one had gone badly wrong. After three engineer visits and a product still not fully installed I've given up with them.

jeffrey wilson

Feefo Tarafından Doğrulanmış

5 months ago

jeffrey wilson, Eco Wizard hakkında ne dedi?:

One word Brilliant

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

6 months ago

Very poor service

I bought an EV charger together with its installation and nearly 3 weeks later all I have is the charger still in its box. Communication with the installer has been very poor and I haven’t received...

Devamını oku

ECO Wizard

Eco Wizard

5 months ago

Thank you for the review. We are sorry to hear about your experience with our installation facility. Aero, the installers, confirmed that they were unable to complete your installation of the charger you bought as it needed an extra unit to balance the load and ensure a safe installation, which they discussed with you and us. We have processed an order for this extra unit at no extra cost to yourself, and are just awaiting it to be shipped to you, before Aero can call you back to book a date to complete the installation. We do apologise for the delay this has taken, which can happen when an installation is not classed as 'standard.' Please bear with us whilst this unit is provided and Aero complete the installation. Please let us know if we can do any more to support. Thank you, Ted @ Wizard

Güvenilir Müşteri

5 months ago

Despite continued efforts I can’t even get updates on what’s actually happening and, most importantly, when the installation will be actually done. It’s now nearly two months since I purchased and paid in full for the equipment and its installation, and all I’ve got is a few boxes not connected to anything. The worst of all is the complete lack of communication. I just don’t understand how hard can it be to keep your customers informed of what’s going on, not even replying to direct emails. Not impressed.

ECO Wizard

Eco Wizard

4 months ago

Thank you for the updated review. Since receiving this, we have been in regular communication with Aero in order to confirm the next steps in completing this installation for you. They have been also spoken to you regularly by email about this, and have confirmed with us that the job was completed last week. We apologise for the delays and any inconvenience caused, and please let us know if we can do any more to support. Thank you, Ted @ Wizard

Simon Greaves

Feefo Tarafından Doğrulanmış

GBR

5 months ago

Simon Greaves, Eco Wizard hakkında ne dedi?:

Very helpful when ordering

Martin Conabeer

Feefo Tarafından Doğrulanmış

GBR

5 months ago

Martin Conabeer, Eco Wizard hakkında ne dedi?:

Great product and service

Great Service when I contacted the help team and thoughout the whole purchase

ECO Wizard

Eco Wizard

5 months ago

Thank you very much for the superb 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

5 months ago

Service is second to none. Always available if needed

ECO Wizard

Eco Wizard

5 months ago

Thank you very much for the incredible 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

5 months ago

Excellent service

Perfect

ECO Wizard

Eco Wizard

5 months ago

Thank you very much for the excellent 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!

Sohail ghafur

Feefo Tarafından Doğrulanmış

GBR

5 months ago

Sohail ghafur, Eco Wizard hakkında ne dedi?:

5 star service

Excellent service delivered as promised I had already booked the electrician and the charger arrived with 2 hours to spare for a successful installation

ECO Wizard

Eco Wizard

5 months ago

Thank you very much for the excellent 5 star review! We are thrilled to hear that we could offer such excellent service & that your installation was successful! We look forward to your future orders!

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

5 months ago

Good customer service

ECO Wizard

Eco Wizard

5 months ago

Thank you very much for the impressive 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

Eco Wizard Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?