Good Morning,
Thanks for your review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the delivery service.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
Speedy delivery with no issues even during Black Friday rush.
Laura
Turtle Mat
1 year ago
Good Afternoon,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat - Laura
Good Afternoon,
Thanks for your review.
It's a shame you were unhappy with the delivery service. We do send all orders via a Parcelforce Tracked 24 Service. I will pass your comments onto our delivery team for their concern.
If you have any further questions, please get in touch with us.
Kind Regards,
Turtle Mat - Laura
Ürün değerlendirmeleri
Laura
Turtle Mat
1 year ago
Good Afternoon,
Thanks for your review.
We are sorry to hear you had an issue with washing your mat. We don't appear to have had any correspondence from you regarding this issue.
Please send us an email to info@turtlemat.co.uk and we will be happy to help you further.
Kind Regards,
Turtle Mat - Laura
I still haven’t received my item which was ordered in mid November.
Laura
Turtle Mat
1 year ago
Good Morning,
Thanks for your review.
It's a shame to hear you haven't received your order. I can confirm the order was shipped on 25/11/24 and is currently showing at the Post Office after a delivery was attempted.
I can see you contacted us on 10/12/24 and we did respond by email confirming these details and the address where the parcel is being held.
Please don't hesitate to come back to us on email if you still haven't received your order and we can help further.
Kind Regards,
Turtle Mat - Laura
Güvenilir Müşteri
1 year ago
Update, I have now received my mat, it was held at a local post office, unknown to me. I now have three mats, they are fabulous, I need to add a Christmas mat next year.
Good Morning,
Thanks for your review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the service.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
Ürün değerlendirmeleri
Alışveriş tarihi: 01/12/2024
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 year ago
Great service,,and well protected I.n. Transition
Ürün değerlendirmeleri
Alışveriş tarihi: 01/12/2024
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 year ago
Very quick despatch but would have liked prior information on delivery to ensure we were home. Our elderly neighbours were asked to take for us, which Is better than leaving on doorstep in rain but...
Devamını oku
Laura
Turtle Mat
1 year ago
Good Morning,
Thank you for sharing your order experience. Your feedback is appreciated.
We do send a despatch email once an order is shipped but this can sometimes filter into your junk folder. It's great to hear your parcel was delivered to a neighbour.
Kind Regards,
Turtle Mat - Laura
Good Morning,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.