Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Trinity Homecare Değerlendirmesi | Müşteri Hizmetleri https://www.feefo.com/reviews/trinity-homecare Değerlendirmesi | Feefo

41 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

9 months ago

very good

very good communication regarding changes to appointments or requests. Helpful friendly carers.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

9 months ago

Comments on my daughter's care

Since Trinity Homecare took over from Berkeley Homes the service has deteriorated. The care staff are excellent but the management is dreadful. I have no idea with whom to communicate when I...

Devamını oku

Sharon Kenny

Feefo Tarafından Doğrulanmış

Eastbourne

9 months ago

Sharon Kenny, Trinity Homecare hakkında ne dedi?:

Very reliable company

All the carers we have had visit have been professional and experienced.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

10 months ago

Without Trinity our journey in home care could have been so different

The impact the team at Trinity have had is almost immeasurable; from Tom Hawkins who virtually held my hand at a time when I needed it, to guide my through the new process of finding someone to do...

Devamını oku

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

10 months ago

Reliability.

always reliable; pleasant,friendly staff.

Kerry Clifton

Trinity Homecare

10 months ago

Thank you for your kind feedback. We're so pleased to hear that you’ve found our service reliable and our team pleasant and friendly. Providing dependable care with a personal touch is at the heart of what we do, and it’s wonderful to know we’ve met your expectations. Warm regards, The Trinity Team

Elizabeth Furtado

Feefo Tarafından Doğrulanmış

Worcester Park

10 months ago

Elizabeth Furtado, Trinity Homecare hakkında ne dedi?:

Reliable, friendly, great service3

And excellent service, my mum loves having Aneta visit and Danielle has been a amazing support to me.

Kerry Clifton

Trinity Homecare

10 months ago

Thank you so much for your lovely feedback. We're thrilled to hear that your mum enjoys Aneta’s visits and that Danielle has been such a great support to you. It means a lot to us to know that our team is making a positive difference for both you and your mum. We’ll be sure to pass on your kind words to Aneta and Danielle—they’ll be delighted to hear them. Warmest regards, The Trinity Team

*********************

Feefo Tarafından Doğrulanmış

Bristol

10 months ago

*********************, Trinity Homecare hakkında ne dedi?:

Very good service indeed

Excellent service always on time and very good service

Kerry Clifton

Trinity Homecare

10 months ago

Thank you for your kind words. We're so pleased to hear that you’ve experienced consistently excellent and punctual service from our team. Providing reliable, high-quality care is at the core of what we do, and your feedback is truly appreciated. Warm regards, The Trinity Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

10 months ago

I trust them completely.

My Father has received care for the past 3 years, and before that my grandmother had trinity carers until she passed away aged 102. We have always received excellent service, and the staff and office...

Devamını oku

Kerry Clifton

Trinity Homecare

10 months ago

Thank you so much for your thoughtful review. It means a great deal to hear that your family has trusted Trinity with the care of both your father and grandmother over the years. We’re honoured to have supported your grandmother into her 102nd year and to continue caring for your father. Your kind words about our carers and office staff truly reflect what we strive for—compassionate, dependable, and personalised care. Thank you for your continued trust in us. It’s a privilege to be part of your family’s journey. Warmest regards, The Trinity Team

Torben Steeg

Feefo Tarafından Doğrulanmış

Bristol

10 months ago

Torben Steeg, Trinity Homecare hakkında ne dedi?:

Always excellent

Kerry Clifton

Trinity Homecare

10 months ago

Thank you for your kind words! We're so pleased to hear that you've consistently had an excellent experience with us. Your support means a lot. Warm regards, The Trinity Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

10 months ago

pennies worth

i suggest was treated like a 'pawn' chess piece...I asked for Trinity invoices to be renamed to fit in with an English Preferred File naming convention ..upon making my suggestion, i was told that...

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George

Trinity Homecare

10 months ago

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet expectations. At Trinity Homecare, we’re committed to providing high standards of service and support, and we take all feedback seriously as part of our continual improvement efforts. While you are no longer receiving care from us, our care team will be in touch to see if we can help address any outstanding concerns you may have. Thank you again for your comments. — The Trinity Homecare Team