Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Together İncelemeleri

2,395 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

7 years ago

It took an awful long time to put the mortgage in place - a lot longer than the specified 48 hours. They also said that they would pay various debts off, some of which weren't paid or the up to date...

Devamını oku

Joanne

Together

7 years ago

Thank you for taking the time to give us your feedback, we really appreciate it. We're sorry to hear that the process took longer than expected and of the issues that you have mentioned. We will pass your comments to the relevant team and ask them to investigate this.

Valued Customer

Feefo Tarafından Doğrulanmış

7 years ago

Valued Customer, Together hakkında ne dedi?:

Excellent service good to be with together always brings things together

Joanne

Together

7 years ago

Hi Iftekhar, thank you for taking the time to share your feedback with us. We're delighted to hear that your experience of Together was excellent.

Valued Customer

Feefo Tarafından Doğrulanmış

7 years ago

Valued Customer, Together hakkında ne dedi?:

Efficient service

It was efficient and very helpful.

Oliver

Together

7 years ago

Hi Nasrina, Thank you so much for taking the time to leave a review and for 5 stars! We're really pleased with that & delighted that you thought our service was efficient and helpful. Thanks again and have a great day.

Valued Customer

Feefo Tarafından Doğrulanmış

7 years ago

Valued Customer, Together hakkında ne dedi?:

Lovely company

Very friendly, helpful and supportive would highly recommend

Oliver

Together

7 years ago

Hi Kathryn, Thank you so much for taking the time to leave a review and for 5 stars. We're delighted that you thought our service was friendly & helpful and that you'd recommend us. Thanks again and have a great day.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

7 years ago

We worked through a broker to complete the application. This really helped get everything in place. There was a delay in the final stages between the lawyer and final sign off.

Joanne

Together

7 years ago

Thank you for your feedback. We really appreciate you taking the time to share your thoughts with us. We're sorry to hear that there was a delay with your application but glad that overall your experience was positive.

Valued Customer

Feefo Tarafından Doğrulanmış

7 years ago

Valued Customer, Together hakkında ne dedi?:

Very polite, efficient and helpful.

Joanne

Together

7 years ago

Hi Linda, thanks for the great feedback and the 5-star review. We're delighted to hear that you found the team to be very polite, efficient and helpful, we'll be sure to pass your comments on to them and tell them to keep up the good work. Once again thank you and have a great day.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

7 years ago

Very fast response. Dealt with application quick. Polite, friendly staff.

Dealt with application very fast. Pleased with service. Polite staff, explained very well over phone. Over all very pleased with service. Thank you

Joanne

Together

7 years ago

Thank you for your great feedback, we really appreciate you taking the time to share your thoughts. We're delighted to hear that your experience was 5-star. We'll be sure to pass your comments on to the team and tell them to keep up the good work. Once again, thank you and have a great day.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

7 years ago

Very good service

Very good service. Informative

Joanne

Together

7 years ago

We really appreciate you taking the time to share your feedback with us, thank you. We're delighted to hear that your experience was good and you found us to be informative.

Valued Customer

Feefo Tarafından Doğrulanmış

7 years ago

Valued Customer, Together hakkında ne dedi?:

No very good

I’m great full for being accepted for the Morgage but my rate was low at beginning then they rise it to a higher level then they raised my deposit to a ridicules amount and it took ages for them to...

Devamını oku

Joanne

Together

7 years ago

Hi Paul, we're sorry to hear the service fell short. We will be sure to pass your comments on to the relevant team so they can identify what we could have done differently.

Valued Customer

Feefo Tarafından Doğrulanmış

Orkney

7 years ago

Valued Customer, Together hakkında ne dedi?:

Some great service, then some silly admin mistakes, which caused stress

Staff were always polite and friendly, particularly when I phoned to do a security check. The service recovery measures taken at the end were good, but it should never have got to that stage. We...

Devamını oku

Joanne

Together

7 years ago

Hi Miranda, thank you for taking the time to share your experience with us, we really appreciate it. We're sorry to hear that there were times when the service fell short, we'll be sure to feed this back to the relevant team and ask them to investigate if things could have been done differently.

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

Together Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?