Passed to an underwriter Davis group and email is just 3 working days then submitted 3 working days. Then request more information 3 working days by time the phone gets repaired 3 weeks would have...
Devamını oku
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi,
Thank you for your feedback.
We apologise you experienced a delay making a claim.
We have passed this to our claims department to investigate this for you.
Tinhat Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
2 years ago
Still no contact after 2 days
Still not received any documentation and order still not processed so I don’t know if I’m insured on my phone or not
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi
Thank you for your feedback.
We apologise you did not receive your policy documents.
I can confirm we have issued your documents via email.
if you require any further assistance, please do not hesitate to get in touch.
Tinhat Team
Güvenilir Müşteri
2 years ago
I need to cancel please as the phone went back to google. Sorry for any inconvenience . Also I clicked on monthly but for some reason it came back as up front in full . So if you could please cancel ASAP. I have tried ringing but been engaged for 3 hrs
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi
Thank you for contacting us.
I can confirm this has been actioned by our customer service team.
Thank you
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
2 years ago
Excellent
Excellent value for money, easy to sign up
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi
Thank you for your 5 star review.
We look forward to providing you a excellent service again.
Tinhat Team
0
Paylaş
LD
Leia Davies
Feefo Tarafından Doğrulanmış
2 years ago
Leia Davies, tinhat™ Insurance hakkında ne dedi?:
I accidentally signed up twice because I got no confirmation
Can you please cancel one policy and refund me
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi,
Thank you for contacting us.
As requested on 26/09/2024, we have cancelled the duplicate policy
We apologise for any inconvenience caused.
Tinhat Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
2 years ago
Aamrita Arora
tinhat™ Insurance
1 year ago
Thank you for your feedback.
We look forward to providing you an excellent service again.
Tinhat Team
0
Paylaş
SP
Sofie-Eliza Price
Feefo Tarafından Doğrulanmış
2 years ago
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi
Thank you for your 5 star review.
We appreciate your kind words.
Tinhat Team
0
Paylaş
NG
Nathan Gwilliam
Feefo Tarafından Doğrulanmış
2 years ago
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi
Thank you for your feedback we apologise that you have left a negative review.
We hope to resolve for you.
if you wish to discuss this further please contact us on sales@tihat.co.u.
Tinhat Team
0
Paylaş
ER
elisa gonzalez randall
Feefo Tarafından Doğrulanmış
wales
2 years ago
elisa gonzalez randall, tinhat™ Insurance hakkında ne dedi?:
has not sent policy docments. Scam? do not use!
have not sent me my policy documents. Only just realised. what would I have done if I had needed to claim? feels like a scam.
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi,
Thank you for bringing this to our attention that you have not received your policy documents we understand how important this is to you.
Please rest assured that we have addressed this matter immediately and have sent you a copy of your policy documents.
Thank you for your patience we apologise for any inconvenience caused.
Tinhat Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
2 years ago
Good with good customer support.
Very good so far and excellent customer support.
Aamrita Arora
tinhat™ Insurance
2 years ago
Thank you for your positive feeback.
We look forward to providing you a good service again.
Tinhat Team
0
Paylaş
RB
Robert Bottrill
Feefo Tarafından Doğrulanmış
Bradford
2 years ago
Robert Bottrill, tinhat™ Insurance hakkında ne dedi?:
Check it out.
Good value for money
Aamrita Arora
tinhat™ Insurance
2 years ago
Thank you for your positive feeback.
We look forward to providing you a good service again.
Tinhat Team
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.