Inspiring and empowering customers to read, learn, create and play
Hizmet
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
Geçen yıl boyunca puanlama
269,282 değerlendirmenin tümü gösteriliyor
CR
Cara Ratukalou
Feefo Tarafından Doğrulanmış
7 months ago
Cara Ratukalou, The Works hakkında ne dedi?:
Ordered books on the 2nd December, Got an email on the 7th December to say they were at the depot. Chased order up as they were sat at the depot for over 7 days, didn't get a response and had an...
Devamını oku
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
1
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
7 months ago
Never Arrived!
Large order, expected delivery date 7th December still hadn't arrived by 23rd December and had to be cancelled by myself. No action taken by the works, no updates on my order- just me chasing and no...
Devamını oku
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
7 months ago
Would recommend
Good selection of items easy to order and speedy delivery
0
Paylaş
JR
Jan St romaine
Feefo Tarafından Doğrulanmış
7 months ago
Jan St romaine, The Works hakkında ne dedi?:
Quick and easy ordering
0
Paylaş
KM
KIERAN M
Feefo Tarafından Doğrulanmış
GBR
7 months ago
KIERAN M, The Works hakkında ne dedi?:
Slow dispatch & delivery every time
Good products and price but the delivery is far too slow. Especially in today's age of next day delivery. Really let's the company down. Every order has been the same. So its not s one off.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
7 months ago
Good books
Really good selection of books at competitive prices and quick delivery. Thanks to all the staff there.
0
Paylaş
MM
Michael M
Feefo Tarafından Doğrulanmış
GBR
7 months ago
Michael M, The Works hakkında ne dedi?:
The Works - wonderful, EVRI - terrible
Unfortunately, whilst I have great affection for The Works, I cannot applaud their choice of delivery service EVRI. I ordered goods as stocking fillers at the beginning of December and whilst I have...
Devamını oku
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was damaged at the couriers.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.