Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

The Insurance Emporium İncelemeleri

6,922 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

8 years ago

All information is so clear and very easy to understand.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your thoughts.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Trusted Customer, The Insurance Emporium hakkında ne dedi?:

I had an insurance policy with horse insurance & received a renewal quote o

No too sure if I am insured or not - I have had so many confusing e mails & now no one answers

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this; the only email we seem to have sent is your policy documents. If you are able to elaborate on your concerns in an email to feedback@emporium.co.uk it would be very much appreciated.

Best wishes

Trusted Customer

8 years ago

I had an insurance policy with horse insurance & received a renewal quote which I felt was way too high I contacted emporium & received a quote from then which I accepted & asked for the start date to be 01/09/2018 I contacted my original insurance company & advised that I was not renewing - I got an e - mail back asking if I was cancelling. I relied yes I was then informed that I had 3 policies was I cancelling all of them. I asked for clarification on the policies & never received a reply. I the asked in Emporium was the same company as Horse Insurance Co.UK again no response I sent another 2 e mails & still never received a reply Hope this explains my issues that I have concerning if I am insured or not Gordon

Tom

The Insurance Emporium

8 years ago

Thank you for your response.

It seems there is an aspect of confusion here; the new policy you set up with us is due to start on 1st September 2018 as agreed. We will arrange for your original policy to be cancelled from the renewal date as we are underwritten by the same company.

To clarify, you only have the one policy with us.

Trusted Customer

8 years ago

Trusted Customer, The Insurance Emporium hakkında ne dedi?:

My payment didn't go through and the info on the policy document wrong

Very bad

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this, we'd love to get it sorted for you.

Can we pass your details to our Customer Contact Team to give you a call?

Thank you

Trusted Customer

8 years ago

Yes please do that.

Güvenilir Müşteri

8 years ago

Would recommend

Quick and easy to use and within 24 hours I had the insurance documents emailed to me.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's brilliant to hear your appreciation.

Welcome to The Insurance Emporium!

Güvenilir Müşteri

8 years ago

Excellent

Great website, easy to insure both my dogs! Cheaper than the rest!

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

Billinghurst

8 years ago

Trusted Customer, The Insurance Emporium hakkında ne dedi?:

Love ot

Really helpful loved the website easy to use

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Trusted Customer, The Insurance Emporium hakkında ne dedi?:

Great customer experience with Insurance Emporium

Excellent attention to detail during the discussion about insurance for your pet

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's brilliant to hear your appreciation.

Welcome to The Insurance Emporium!

Güvenilir Müşteri

8 years ago

I had missed some information and an operator called me, she was real helpful and friendly.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Güvenilir Müşteri

8 years ago

Great prices easy to use

Brilliant easy to use website. Clear and well constructed. No issues excellent comparative to other sites for wedding insurance

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Güvenilir Müşteri

8 years ago

Fantastic service 5/5

Website was quick and easy to use and customer services were fantastic when I called to advise I'd made a mistake with my payment information.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

The Insurance Emporium Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?