Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

The Insurance Emporium İncelemeleri

6,919 değerlendirmenin tümü gösteriliyor

MRS LINDA FISHER

Feefo Tarafından Doğrulanmış

10 months ago

MRS LINDA FISHER, The Insurance Emporium hakkında ne dedi?:

Very helpful

Simon

The Insurance Emporium

10 months ago

Good morning, Thank you for leaving your review, we are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

10 months ago

Joe

The Insurance Emporium

10 months ago

Good morning, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

MRS JEAN HULTON

Feefo Tarafından Doğrulanmış

10 months ago

MRS JEAN HULTON, The Insurance Emporium hakkında ne dedi?:

It was excellent and no problem at all

Joe

The Insurance Emporium

10 months ago

Good afternoon, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

MRS E GUILLON

Feefo Tarafından Doğrulanmış

10 months ago

Joe

The Insurance Emporium

10 months ago

Good afternoon, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

MR DAVID PULLAR

Feefo Tarafından Doğrulanmış

10 months ago

MR DAVID PULLAR, The Insurance Emporium hakkında ne dedi?:

Shocking customer service

Don't listen yo you,talk over your.obviously the customer is never right. Said they had sent 3 emails,and 3 letters on 3 separate occasions,in relation to mypolicies uc7ec. I didn't recieve one...

Devamını oku

Joe

The Insurance Emporium

10 months ago

Good afternoon, We're sorry you remain dissatisfied, we will pass the matter to our Customer Experience Department who will review the matter in full and respond within the next 5 working days. Kind regards, Joe, The Insurance Emporium

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

10 months ago

Static caravan insurance cover

Very professional, listened to the needs and adjusted the policy to suit.

Joe

The Insurance Emporium

10 months ago

Good afternoon, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

MRS KAY KINGSLEY

Feefo Tarafından Doğrulanmış

GBR

10 months ago

MRS KAY KINGSLEY, The Insurance Emporium hakkında ne dedi?:

Helpful customer service

Spoke to someone re a new policy and then changed to a higher one Both calls were helpful, professional and knowledgable

Joe

The Insurance Emporium

10 months ago

Good afternoon, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Joe, The Insurance Emporium

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

10 months ago

Shockiing customer service

Shocking service. I have been a customer for a long time,and 2 of my 3 policies my were cancelled,through no fault of my own .when I tried to explain,I had not revieved any communication,either by...

Devamını oku

Simon

The Insurance Emporium

10 months ago

Good morning, We are sorry to hear about your experience. The policy you previously held was a historic product that was coming to an end and is no longer available. Ahead of the end date, we sent several notifications to let customers know about the closure and to provide details of an alternative product. We’re very sorry that you didn’t receive these and for any confusion this caused. We’re pleased that we were able to resolve the matter by providing new quotes and opening two new policies for your horses, and we hope this helps to put your mind at ease. Kind regards, Simon The Insurance Emporium

Güvenilir Müşteri

10 months ago

You clearly havnt resolved the complaint because you still haven't, investigated,why I recieved no correspondence, and left me uninsured for 2 months.

Simon

The Insurance Emporium

10 months ago

Good afternoon, We’re sorry to hear you’ve been experiencing ongoing issues. If you would like us to look into this specifically, please email us at Feedback@Emporium.co.uk, and a member of our Customer Experience Team will review your concerns. Thank you, Simon The Insurance Emporium

MRS ELIZABETH SMITH

Feefo Tarafından Doğrulanmış

GBR

10 months ago

MRS ELIZABETH SMITH, The Insurance Emporium hakkında ne dedi?:

Barney's insurance will help him live and love longer.

Very easy to fill in the form for insurance, also easy to understand, I'm so much happier now I know Barney is so well covered.

Simon

The Insurance Emporium

10 months ago

Good afternoon, Thank you for leaving your review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MR STEPHEN MCRITCHIE

Feefo Tarafından Doğrulanmış

GBR

10 months ago

MR STEPHEN MCRITCHIE, The Insurance Emporium hakkında ne dedi?:

Let down it might be the post don’t know

Service really great but back up terrible still waiting for paperwork to get sent out which was discussed on phone many thanks Stephen

Simon

The Insurance Emporium

10 months ago

Good afternoon, Thank you for leaving your review. We’re sorry that the policy documents took longer than expected. These can be delivered via our portal, by email, or by post, with your chosen method of contact being used. Kind regards, Simon The Insurance Emporium

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

The Insurance Emporium Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?