I left a comment on their Facebook page and I've had no reply. Their products do not live up to the Positive Reviews, at all.
Ürün değerlendirmeleri
Andy
The Edinburgh Natural Skincare Company
6 years ago
Thanks for taking the time to give us your feedback and sorry you have not enjoyed using the shampoo bar. This is your hair’s natural reaction to rebalancing itself and its oils and to sudden withdrawal from chemical-laden shampoo and that takes time! If you persevere with using the baryou will be rewarded with healthy, soft, silky hair and reduced breakage.
Just to recap on the shampooing technique with the Shampoo Bar:
- Hair should be really wet before applying the soap.- Lather up the soap into a good foam in your hand before applying. (Hard water may make this more difficult)
- Only use the foam to wash.
- Rinse your hair for much longer than you are used to.
- Use an apple vinegar rinse if soap still does not rinse out.
Have patience! I hope you will give the Lemonzing Shampoo Bar another few goes and reap the reward of healthy, soft and silky hair living a chemical free life!
Andy
The Edinburgh Natural Skincare Company
6 years ago
Thanks for your feedback and sorry to hear you are not in love with our Green Lady soap. Perhaps you would like trying another of our soaps which you can now pick and mix according to your choice - https://www.edinburghskincare.com/product/3-luxury-cold-processed-soap-bars-bundle-1/
Andy
The Edinburgh Natural Skincare Company
6 years ago
Thanks for leaving your feedback and sorry that you are not enjoying this product. We appreciate that every skin type is different and that face creams are a very individual choice. A little of this cream really does go a long way. Really interesting to hear it is good aftercare for your tattoos. Maybe you would like to try some of our Body Butters which I use on my face and they absorb beautifully - https://www.edinburghskincare.com/product/luxury-no-1-whipped-body-butter/
Alışveriş tarihi: 23/05/2020
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Feefo Tarafından Doğrulanmış
Entwistle
6 years ago
Trusted Customer, The Edinburgh Natural Skincare Company hakkında ne dedi?:
100% natural and not tested on animals. Bought the face cream, body butter and Gardeners’ Hand Balm and absolutely love them. They are a joy to use. Amazing packaging. The face cream and body...
Devamını oku
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Alışveriş tarihi: 20/05/2020
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Trusted Customer
Feefo Tarafından Doğrulanmış
6 years ago
Trusted Customer, The Edinburgh Natural Skincare Company hakkında ne dedi?:
Thanks for leaving us your feedback. We recommend that our hand cream bars are kept somewhere cool and out of direct sunlight to reduce softening or melting. As with all cosmetic products heat is damaging to the formula and our products containing totally natural ingredients also react badly to heat. Once cool again you will be able to enjoy using the product again.
Ürün değerlendirmeleri
Andy
The Edinburgh Natural Skincare Company
6 years ago
Thanks for leaving us your feedback. Sorry to hear that you have experienced softening of your hand cream bar. We do recommend that our hand cream bars are kept somewhere cool and out of direct sunlight to reduce softening or melting. As with all cosmetic products heat is damaging to the formula and our products containing totally natural ingredients also suffer in heat.
Alışveriş tarihi: 22/05/2020
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Trusted Customer
Feefo Tarafından Doğrulanmış
Shropshire
6 years ago
Trusted Customer, The Edinburgh Natural Skincare Company hakkında ne dedi?:
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Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.