Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

The Edinburgh Natural Skincare Company İncelemeleri

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Happy

Very easy

Ürün değerlendirmeleri

Alışveriş tarihi: 19/07/2025

0

MK

Maureen Keelan

Feefo Tarafından Doğrulanmış

Dundee

1 year ago

Maureen Keelan, The Edinburgh Natural Skincare Company hakkında ne dedi?:

Nice wee moisturiser.

The service is good, was easy to order, I used my loyalty points plus was sent a 20% code which was a great bonus.

Ürün değerlendirmeleri

Alışveriş tarihi: 18/07/2025

0

DR

Dana Rostowfske

Feefo Tarafından Doğrulanmış

West Bend, WI

1 year ago

Dana Rostowfske, The Edinburgh Natural Skincare Company hakkında ne dedi?:

Life-long Customer

Love this company! Found them when I was in Edinburgh in 2021 and I've used almost all their goodies. Would recommend!

Ürün değerlendirmeleri

Alışveriş tarihi: 10/07/2025

0

JS

Jennifer Simpson

Feefo Tarafından Doğrulanmış

Arbroath

1 year ago

Jennifer Simpson, The Edinburgh Natural Skincare Company hakkında ne dedi?:

Great Products, Terrible Service

These wonderful products are let down by very poor online customer service. I’m a new customer and I have emailed them twice - first time was over two weeks ago. I couldn’t activate my account as the...

Devamını oku

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for your response. I have now received emails from you which have resolved my concerns. It’s a pity it happened when I placed my first two orders with you and I must admit I was quite surprised to receive no replies. Hopefully everything will be okay from here on. The products really are wonderful, I’ll have to visit the shop next time I’m in Edinburgh.

Ürün değerlendirmeleri

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Alışveriş tarihi: 14/07/2025

0

NE

Neil

Feefo Tarafından Doğrulanmış

1 year ago

Neil, The Edinburgh Natural Skincare Company hakkında ne dedi?:

Poor aftercare

My order arrived damaged and all over the box. I’ve emailed the company over a week ago and again a couple of days ago. I’ve filled in an online contact form and still not heard anything back. Such...

Devamını oku

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Ürün değerlendirmeleri

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Alışveriş tarihi: 12/07/2025

0

CW

Claudia Williams

Feefo Tarafından Doğrulanmış

Chester

1 year ago

Claudia Williams, The Edinburgh Natural Skincare Company hakkında ne dedi?:

Fantastic company

Very easy to order and fast delivery it would be nice though if you could pay in 3 with PayPal that way you could spread the cost a little

Ürün değerlendirmeleri

Alışveriş tarihi: 11/07/2025

0

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

A great find, lovely fresh products, great packaging, ideal for gifting.

Delivered promptly, packaged well, no issues. Did not need to contact customer service.

Ürün değerlendirmeleri

Alışveriş tarihi: 11/07/2025

0

RO

Roisin

Feefo Tarafından Doğrulanmış

Dornoch

1 year ago

Roisin, The Edinburgh Natural Skincare Company hakkında ne dedi?:

Great hand cream - best I’ve found!

Very easy to order

Ürün değerlendirmeleri

Alışveriş tarihi: 09/07/2025

0

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 year ago

Look no further for fantastic moisture for your skin

Quick service.

Ürün değerlendirmeleri

Alışveriş tarihi: 08/07/2025

0

MA

Mandy Ayling

Feefo Tarafından Doğrulanmış

Horsham

1 year ago

Mandy Ayling, The Edinburgh Natural Skincare Company hakkında ne dedi?:

Our roller ball perfume

Extremely easy to order and quick delivery with excellent packaging

Ürün değerlendirmeleri

Alışveriş tarihi: 08/07/2025

0

The Edinburgh Natural Skincare Company Değerlendirmeler

Eternal Anti Ageing Super Face Cream With Black Lilac And Vitamin E...Sumptious And LuxuriousBu ürüne ait diğer değerlendirmeler (79)Ürün Web Sitesini GörüntüleVery happy with this cream. I use it for over a year and is excellent.

Reverie Hand Cream Bar...Solid Protection With A Fabulous ScentBu ürüne ait diğer değerlendirmeler (153)Ürün Web Sitesini Görüntüle

Symmetry Hand Cream Bar...For Hand Cream Connoisseurs. Hand Made In ScotlandBu ürüne ait diğer değerlendirmeler (102)Ürün Web Sitesini Görüntüle

Eternal Anti Ageing Super Face Cream With Black Lilac And Vitamin E...Sumptious And LuxuriousBu ürüne ait diğer değerlendirmeler (79)Ürün Web Sitesini GörüntüleIt's perfect for normal to dry skin and just makes me feel refreshed!

Exclusive Hiyori Facial Cleansing BarBu ürüne ait diğer değerlendirmeler (21)Ürün Web Sitesini GörüntüleThis cleansing bar is amazing it smells gorgeous and doesn't dry out your skin as some do and it lathers well too

Luxury No.1 Hand Cream Bar Eco-RefillBu ürüne ait diğer değerlendirmeler (11)Ürün Web Sitesini GörüntüleVery portable. Natural product Made in Scotland Works very well on my gardener’s hands 😊

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?