Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

The Best of Exmoor İncelemeleri

2,979 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

9 years ago

Nice location but very poor & disappointing property

Change of agency after booking without telling us. Property was dirty & run down. Cobwebs in kitchen with dead flies, faeces in toilet bowl, greasy, dirty oven trays. Some light fittings did not...

Devamını oku

Chris

The Best of Exmoor

9 years ago

Hi Nigel, good to chat with you and your wife this week. I'm an greatful for you letting me know about the issues you had in Grace Cottage. I've had a very good meeting with the owner and they are going to get the points mentioned resolved. We hope to see you again soon. Chris :)

Güvenilir Müşteri

9 years ago

Hi Chris, Thanks for your attention to this. We're glad to see that the owner will address the concerns we raised about the property.

Trusted Customer

Feefo Tarafından Doğrulanmış

Bristol

9 years ago

Trusted Customer, The Best of Exmoor hakkında ne dedi?:

Best of Exmoor service inspires confidence: will definitely use them again.

Clear and sufficiently detailed information, timely correspondence, appropriate help and support for planning our trip. No fuss and easy to pay.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

9 years ago

Amazing stay

Such a beautiful cottage in a relaxing location. Very comfortable and peaceful. Didn't want to leave!

Trusted Customer

Feefo Tarafından Doğrulanmış

Southampton

9 years ago

Trusted Customer, The Best of Exmoor hakkında ne dedi?:

A great escape!

Poock's cottage was just wonderful. Great location, full of character, very well equpped, spotlessly clean and very homely with lots of personal touches. We had a lovely holiday there with many...

Devamını oku

Trusted Customer

Feefo Tarafından Doğrulanmış

Bedford

9 years ago

Trusted Customer, The Best of Exmoor hakkında ne dedi?:

Excellent service by The Best of Exmoor

Loved the cottage

Trusted Customer

Feefo Tarafından Doğrulanmış

9 years ago

Trusted Customer, The Best of Exmoor hakkında ne dedi?:

Cosy, comfortable, in an amazing place

Stayed in both the coach house and stable block - both are cosy, comfortable and very characterful, and in a magical location, overlooking the Bristol Channel to the lights of the South Wales Coast

Trusted Customer

Feefo Tarafından Doğrulanmış

Derby

10 years ago

Trusted Customer, The Best of Exmoor hakkında ne dedi?:

Nice clean accommodation but church bells ringing every hour spoilt stay

Nice accommodation but church bells ringing every hour spoilt it.

Chris

The Best of Exmoor

9 years ago

Hi Karl, good to chat with you just now about the church bells in Ruffles Cottage. I will make sure this info is clear enough on the website for future guests to see. I'm happy to hear your enjoyed the cottage and Dunster. We hope to see you again soon. Chris

Trusted Customer

9 years ago

Hi chris Thanks for the reply. I know it's out of your hands regarding church bells issue. Just to clarify booking was great. Cottage was great. Dunster beaufiful. Regards Karl

Trusted Customer

Feefo Tarafından Doğrulanmış

9 years ago

Trusted Customer, The Best of Exmoor hakkında ne dedi?:

Both places were very cozy and comfortable. There were all the utilities yo...

Both places were very cozy and comfortable. There were all the utilities you would need for holiday trip or even a bussinnes trip. Great view on the sea from bedrooms.

Trusted Customer

Feefo Tarafından Doğrulanmış

Dunster ( excellent)

9 years ago

Trusted Customer, The Best of Exmoor hakkında ne dedi?:

Excellent location & prompt service

The accommodation was the poorest standard I have ever in staying at many self catering establishments

Chris

The Best of Exmoor

9 years ago

HI Peter, good to chat you just now. I am grateful for you letting me know you didn't have a great experience in Thyme Cottage. I will pass this on to the owner who hopefully make some changes here. We hope to see you again in the future. Chris :)

Trusted Customer

9 years ago

Chris looks after his customers

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

10 years ago

Very prompt response

Phone line very poor..breaking up as I tried to hear what was said to answer my questions. 4.00 pm entry to cottage seems very late considering the cost of the let..2.00pm would seem more welcoming...

Devamını oku

Chris

The Best of Exmoor

9 years ago

Hi Lesley, good to chat to you just now and and I'm happy to hear you've arranged an early check in to the school House. We always try where possible to arrange this for our customer. We will take a look at the write up and try to make a little more informal. We look forward to your stay. Chris

Güvenilir Müşteri

9 years ago

The housekeeper has kindly answered our queries, confirmed we may arrive a little earlier to suit our needs that day. Have had a good conversation with Chris on a good phoneline. Now we just look forward to visiting!Thank you for helping me out so quickly.

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

The Best of Exmoor Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?