Not the quality I expected. And the book was slightly damaged as if it had been dropped.
Tate Shop
Tate Online Shop
13 hours ago
Hello, thank you very much for taking the time to review your experience with Tate.
We’re really sorry to hear that your experience was not great.
We’ve sent you an e-mail just to follow up and we are working hard to improve this part of our service.
We do appreciate your feedback though as this will help us improve our service wherever possible.
Lack of clarity surrounding my purchase and subsequent refund of the Tracy Emins piece was upsetting. I am dissapointed as the initial announcement had not made this clear, and I waited for the date...
Devamını oku
Tate Shop
Tate Online Shop
4 days ago
Hello, thank you very much for taking the time to review your experience with Tate.
I’m afraid this edition has been made in partnership with Tracey’s studio, strictly for our Tate Collective members only, as it was intended to introduce younger audiences to collecting art.
In agreement with Tracey’s studio, and to be fair to our Tate Collective members, we cannot offer the print to customers who are not part of the programme, and so unfortunately, we cancelled and refunded your order for this.
We do appreciate your feedback though as this will help us improve our service wherever possible.
I have not received any goods yet and no email correspondence. Please advise as this was for a birthday present. Very disappointed
Tate Shop
Tate Online Shop
4 days ago
Hello, thank you very much for taking the time to review your experience with Tate.
We’re so sorry to hear that your order has still not arrived. This should certainly not be the case.
We’ve done some investigation and we’ve sent you a follow-up e-mail to explain and to offer a
solution.
We will do our very best to get your order to you as soon as we possibly can.
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.