The goods have not arrived yet how can I rate them?
Naomi
Suttons
4 years ago
I am sorry it appears your order has not been sent to date so apologies if we have prematurely asked you for your review. It is currently being picked so should despatch shortly. I do apologise for any inconvenience.
SS
susan Simpson
4 years ago
You'll have to wait until Spring when they bloom Packaging and delivery was good they are now safely planted
Amy
Suttons
4 years ago
Thank you for your review. We are sorry that there was some initial confusion but are pleased that they have arrived and are now planted. We hope that provide you with an impressive display in the spring. Kind Regards, Suttons.
Ürün değerlendirmeleri
Naomi
Suttons
4 years ago
You have purchased 40 Daffodil Miniature Mixed Bulbs which comprises of 2 x packs of 20 Bulbs. The above wording is correct for the item you have purchased but I am sorry for any confusion.
Deliver items on original delivery date instead of issuing an update to say that item will not be delivered for a further FOUR WEEKS!
Megan
Suttons
4 years ago
Thank you for your valuable feedback and we will certainly take this on board. Our initial crop of Prunus incisa 'Kojo-No-Mai' did not perform as we would of expected and so we took the decision to delay dispatch to ensure the plants delivered were in keeping with the high standard of quality we strive to provide our customers. We appreciate the time you have taken to provide this constructive review.
Ürün değerlendirmeleri
Megan
Suttons
4 years ago
We appreciate your 4 star review and we are glad you are happy with the Prunus incisa 'Kojo-No-Mai'.
Very good products. Sometimes take a long time to fulfil orders and the “Your orders” page on the website has been down for months, so you can’t see what you ordered and haven’t received.
Megan
Suttons
4 years ago
We really value your feedback and appreciate the time you have taken to leave your kind review. We can confirm we are still in the process of making some vital technical upgrades to our website to ensure we are providing the most efficient and easy online service for our customers, we are working around the clock to complete this and can assure you the "Your Orders" function will be back up and running shortly. Thank you so much for your 3 star review!
Ürün değerlendirmeleri
Megan
Suttons
4 years ago
Thank you for your feedback, we are glad you are happy with product you have received and we are confident the Prunus incisa 'Kojo-No-Mai' will be a gorgeous addition to your garden in the spring.
Thank you for your review. We supply live products and to ensure that they reach you in optimal condition and in the best stage to grow on we do sometimes have to delay our despatch dates and we apologise if you were not made aware of these delays, this is disappointing. We do appreciate your feedback and will pass on your comments. Kind Regards, Suttons.
Ürün değerlendirmeleri
Amy
Suttons
4 years ago
Thank you for your review. We apologise for the delay with your delivery and the lack of communication on our side. We appreciate your comments. Kind Regards, Suttons.
Some product delays which I can live with but there was a lack of communication from the company order placed 15th September, email on 28th September advising delay of part of order and stating would...
Devamını oku
Amy
Suttons
4 years ago
Thank you for your review. We supply live products and occasionally due to unforeseen circumstances they do take longer than originally anticipated to be ready for despatch and we apologise that we did not keep you informed more effectively of any delays. We are sorry to hear that you felt that one of the plants were of inferior quality, we appreciate your comments and will pass on your feedback. Kind regards, Suttons.
Ürün değerlendirmeleri
Amy
Suttons
4 years ago
Thank you for your review.
Amy
Suttons
4 years ago
Thank you for your review. We are sorry to hear that you were slightly disappointed with the quality of product received. We hope that once potted on they will begin to thrive and you will be happy with the display produced. Kind Regards, Suttons.
Great service all went well no problems with ordering etc
Megan
Suttons
4 years ago
We appreciate your 5 star review, thank you for such positive feedback.
Ürün değerlendirmeleri
Megan
Suttons
4 years ago
We are so pleased to hear you are happy with the bulbs and service you have received, thank you for your review.
Megan
Suttons
4 years ago
Thank you for your review, we are glad you are happy with your Iris bulbs.
Megan
Suttons
4 years ago
Thank you for your review, we are glad you are happy with your Iris bulbs and the delivery service.
Alışveriş tarihi: 15/09/2021
0
Paylaş
CB
Clive Bennett
Feefo Tarafından Doğrulanmış
4 years ago
Clive Bennett, Suttons hakkında ne dedi?:
Items arrived on time.
Megan
Suttons
4 years ago
Thank you for your 5 star review, we are so pleased to hear the item arrived in the promised time.
Ürün değerlendirmeleri
Megan
Suttons
4 years ago
We realy appreciate the time you have taken to leave such a positive review so thank you. We are pleased to hear you found the item easy to construct and we are sure this will look glorious come spring.
I'm sure the onions were fine.
They just didn't reach me.
Amy
Suttons
4 years ago
I am sorry to hear that you have not received your onions as expected. I have tracked your order and it is showing as delivered on 17/09/21 at 18.24 by Yodel. If this is not the case please do get in touch with our Customer Service Team direct and they can look to resolve this for you. Apologies for any disappointment caused. Kind Regards, Suttons.
Ürün değerlendirmeleri
Amy
Suttons
4 years ago
I am sorry that you have not received your onions as expected, please get in touch with us direct to resolve this for you.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!.