I loved how easy it was to find what I needed the only thing that bothered me was the lack of a receipt I received via email or even a confirmation email. I would love to see that. Thanks
Kate
Suiteness
6 years ago
I'm so glad you found your suite so quickly on our site! I've resent your confirmation email to you and also sent you a personal email to ensure you received it. Sometimes the confirmation emails can end up in the spam or junk mail folders, so it's always good to double check there.
Feel free to reach out at anytime -- we're always here to help.
-Kate
415-857-2359 | concierge@suiteness.com
0
Paylaş
YK
Yara Abdel-Kerim
Feefo Tarafından Doğrulanmış
Farmington, New Mexico
6 years ago
Yara Abdel-Kerim, Suiteness hakkında ne dedi?:
easy booking with credits.
very easy to book & was able to use my credit I had with no problems 😊 Very nice hotel.
0
Paylaş
AH
Andrew Howell
Feefo Tarafından Doğrulanmış
6 years ago
Andrew Howell, Suiteness hakkında ne dedi?:
Is anyone actually getting a refund?
Bookimg was easy but didn't get to take my trip like many others. Have been waiting 16 business days for a refund. While I know this is a hard time for everyone this is getting a little ridiculous.
Jeanna
Suiteness
6 years ago
So sorry for the delay - your refund is on it's way however our processing times are just a bit slower because of the COVID-19 pandemic. As we've been letting guests know via direct email, refunds are going to be longer than the 15 business days as we work on expediting and processing the vast volume of cancellations in partnership with the hotels. We greatly appreciate your understanding and patience! Please feel free to reach out in the email we've contacted you directly on if you have any further questions.
0
Paylaş
MS
myckel saintpierre
Feefo Tarafından Doğrulanmış
NEWARK nj
6 years ago
myckel saintpierre, Suiteness hakkında ne dedi?:
It was fast n easy
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
6 years ago
Easy and affordable
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
6 years ago
I booked our room but never received any confirmation other then the charge on our cc.
Jeanna
Suiteness
6 years ago
I have re-sent that confirmation for you - so sorry you did not get that coming in right away! If you need anything else for your trip we would love to help, please reach out any time :)
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
6 years ago
We've cancelled the reservation and we are still waiting for our refund..
Kate
Suiteness
6 years ago
Hi there! You cancelled on March 6th and your refund was issued on March 7th. It can take 5-10 business to appear back in your account. Hope that helps clarify things for you. We're always here to help if you need anything further. -Kate
415-857-2359 | concierge@suiteness.com
0
Paylaş
RL
Robert Little
Feefo Tarafından Doğrulanmış
6 years ago
Robert Little, Suiteness hakkında ne dedi?:
Great place
Great room, clean comfy bed, would stay here again
0
Paylaş
JM
Jenny Mills
Feefo Tarafından Doğrulanmış
6 years ago
Jenny Mills, Suiteness hakkında ne dedi?:
Very helpful and able to suggest a change in our reservation that was perfect!
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
