I am so happy I found Suiteness! Booking a hotel was very easy, and I even had someone e-mail me right away for any special requests I had!
1
Paylaş
TC
Trusted Customer
Pasadena, CA
9 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
Great online service website perfect and easy to make reservation.
1
Paylaş
TC
Trusted Customer
9 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
Timely customer service
So far so good. Every question i have had has been answered in a timely manner. I even found a better deal with the hotel and was refunded the difference. It's been a positive experience so far....
Devamını oku
1
Paylaş
TC
Trusted Customer
9 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
everything
1
Paylaş
TC
Trusted Customer
9 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
All taxes and fees were not included
Cherie
Suiteness
9 years ago
Hi there!
Thank you so much for the feedback. Resort fees are the only fees that are not included in our rates because it is a hotel fee we are not able to collect. We note it in the booking policies and reiterate it in the receipt to relay the hotel's policies since we are not able to collect it.
I'm so sorry about the confusion and would love to offer you a discount off your next stay with us to allow us another chance of giving you an amazing experience.
Please reach out to me and my team directly at concierge@suiteness.com anytime or at (415) 857-2359.
Thank you again for the feedback,
Cherie
Cherie
Suiteness
9 years ago
Hi Matt -
Thank you again for your feedback and patience! I have taken a better look into your booking and connected with the hotel. There was a price discrepancy between what was reflected on our website and what was billed. We have refunded your account the price difference and would to give you 5% off your next booking with us. We are also looking into why this has happened to prevent you and any future guests from experiencing this.
We always want to make sure our guests are taken care of and receive accurate information. Please never hesitate to reach back out to us for any reason at concierge@suiteness.com or (415) 857-2359.
Cherie
0
Paylaş
TC
Trusted Customer
9 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
Excellent Service
Second time I've worked with the suiteness team...Excellent service once again!
1
Paylaş
TC
Trusted Customer
Camarillo
9 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
Great for a family of 8!
I have lots of kids and this was the easiest experience I have ever had booking a room combination large enough to accommodate all of us. I'll definitely use their services again!
2
Paylaş
TC
Trusted Customer
9 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
Perfect
Extremely helpful and kind willing to help as much as possible. Definitely going to be booking all my suites thru here in the future
1
Paylaş
TC
Trusted Customer
9 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
The employees at suitness did an excellent job assisting me in booking my suit. Thanks
1
Paylaş
TC
Trusted Customer
9 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
You made it easy to find two rooms together and the rooms were beautiful.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
