Start-Rite Shoes Değerlendirmeler

We are sorry to hear that you are disappointed with your Start-rite shoes as we always aim to provide our customers with the highest quality products and service. All of our shoes are made using high quality materials and are rigorously tested to industry standards. With regards to patent leathers, these are extensively tested for peel strength, however it should be recognised that they will not offer the same scuff resistance as our dyed-through leathers, which can be polished to disguise small marks. Unfortunately, once the surface of the patent has been broken, it is more difficult to protect the leather from the elements, and deterioration may therefore occur. Having said that, shoemaking is a craft industry and individual problems with shoes can occur despite rigorous quality control testing. If you wish to return the shoes to us, together with details of when you purchased them, we would be happy to have them quality checked by one of our Technicians to establish if there is a fault with either the materials used or the manufacturing process of this style. If you wish to do this, please contact our Customer Service team who will be happy to assist you. Helen Cook Online Manager

We thank you for your feedback and are pleased to hear that our website enables you to purchase our English Classics, which as you say, are not always carried by retailers. With regards to our online measuring gauges, these were made to measure in millimetres as this provides a more accurate size. The gauges used by retailers in-store are meant as a guide only and are reliant upon the experience of the trained fitter using them. However, to enable parents to measure at home, extensive mathematical algorithms are used to compensate for the lack of the trained fitter, and which will, in the majority of cases, enable us to predict the best possible fit and size. This is only achievable if millimetre measurements are used. Helen Cook Online Manager