Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

SPCA Pet Insurance İncelemeleri

MB

Murray Alexander Brooks

Feefo Tarafından Doğrulanmış

Blenheim

2 years ago

Murray Alexander Brooks, SPCA Pet Insurance hakkında ne dedi?:

As stated earlier staff have been excellent.

CX

SPCA Pet Insurance

2 years ago

Hi Murray, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Ürün değerlendirmeleri

Alışveriş tarihi: 19/07/2024

0

RW

Rhonda Williams

Feefo Tarafından Doğrulanmış

Blockhouse Bay, Auckland

2 years ago

Rhonda Williams, SPCA Pet Insurance hakkında ne dedi?:

Animal lover

Very good! A valuable service for our animals and for people who need to have pets.

CX

SPCA Pet Insurance

2 years ago

Hi Rhonda, Thank you for sharing your feedback, it is an absolute pleasure to be able to assist your pets. Kind regards, Scott

Ürün değerlendirmeleri

Alışveriş tarihi: 18/07/2024

0

LD

Lisa Downing

Feefo Tarafından Doğrulanmış

Auckland

2 years ago

Lisa Downing, SPCA Pet Insurance hakkında ne dedi?:

Great service definitely made sure I understood everything.

CX

SPCA Pet Insurance

2 years ago

Hi Lisa, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Ürün değerlendirmeleri

Alışveriş tarihi: 17/07/2024

0

TC

Toni Cliffin

Feefo Tarafından Doğrulanmış

2 years ago

Toni Cliffin, SPCA Pet Insurance hakkında ne dedi?:

The phone call was useless, as when I asked questions, the customer service guy was clearly reading from the website. When I challenged him on this, he said "let me finish and then I'll answer your...

Devamını oku

CX

SPCA Pet Insurance

2 years ago

Hi Toni, Thank you for sharing your review with us, I am sorry to hear about any frustrations caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team to have this reviewed. If you have any outstanding questions that you would like addressed, please let me know and I can arrange for one of our Senior team members to contact you to have them discussed. Kind regards, Scott

Ürün değerlendirmeleri

Alışveriş tarihi: 14/07/2024

0

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 years ago

Protect the Kitties

I used the online quote for my second policy with SPCA insurance. The website is really easy to use. I already understood the different levels with the policies as they provided a pamphlet the first...

Devamını oku

CX

SPCA Pet Insurance

2 years ago

Hi there, It is always fantastic to hear of our customer's excellent experience and that setting up your policy through our user-friendly online portal was met with ease. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Ürün değerlendirmeleri

Alışveriş tarihi: 13/07/2024

0

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 years ago

Excellent service

Excellent. I did a king pisitivecrevues then lost it !! Overall very happy with female operator

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Ürün değerlendirmeleri

Alışveriş tarihi: 12/07/2024

0

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 years ago

Great Service, Good Options

Tristan provided excellent service, he answered all our questions & gave us time to consider each option without being pushy. He provided good follow-up & was pleasant to deal with.

CX

SPCA Pet Insurance

2 years ago

Hi there, It is great to hear of the service that you received when speaking withTristian and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Ürün değerlendirmeleri

Alışveriş tarihi: 11/07/2024

0

KF

Kimberley Fatt

Feefo Tarafından Doğrulanmış

Auckland

2 years ago

Kimberley Fatt, SPCA Pet Insurance hakkında ne dedi?:

Good service

Person who rang to talk to me was informative and helpful

CX

SPCA Pet Insurance

2 years ago

Hi Kimberley, It is wonderful to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Ürün değerlendirmeleri

Alışveriş tarihi: 04/07/2024

0

OV

Odette Viljoen

Feefo Tarafından Doğrulanmış

Auckland

2 years ago

Odette Viljoen, SPCA Pet Insurance hakkında ne dedi?:

Excellent service

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

CX

SPCA Pet Insurance

2 years ago

Hi Odette, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Ürün değerlendirmeleri

Alışveriş tarihi: 27/06/2024

0

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 years ago

Too lengthy

As I already said, the telephone conversation took far too long. All that was required was for me to read the terms and conditions, indicating that I had done so.

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Ürün değerlendirmeleri

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Alışveriş tarihi: 25/06/2024

0

SPCA Pet Insurance Değerlendirmeler

SPCA Pet InsuranceBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleTo early to comment as insurance does not start until early August. But staff who have been in touch with me have been very helpful.

SPCA Pet InsuranceBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleVery good deal. It is great to help other animals in need. From, Animal lover!

SPCA Pet InsuranceBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleFantastic experience, such kind and patient staff 😀

SPCA Pet InsuranceBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleI haven't had time to use it, so there's nothing yet to review.

SPCA Pet InsuranceBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleIt was easy Person on the phone was informative Good value

SPCA Pet InsuranceBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleIt was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?