smei Değerlendirmeler

Thank you for leaving us positive feedback.

We are sorry to hear that you have not had a good experience whilst using the online portal this year. We do still offer the option for you to receive your documents through the post but we do give a £15 discount for customers who elect to obtain their documents via the online portal as we are trying to be more environmentally friendly. This is however still relatively new and we do appreciate any feedback from our clients regarding any issues that they may have had whilst trying use the portal, your comments will be taken on board. I can see that you have been a valued customer of ours for many years and we do hope that this does not prevent you from renewing with us in the future. Should you require any further assistance please do not hesitate to contact our customer services team on 0844 855 4602. Kind Regards Lisa Boyes Customer Services Manager

Thank you for providing such excellent feedback. We will pass this onto the executives you have spoken to.

Thank you for your feedback, it is lovely to hear we have provided a good service. We will be sure to pass your comments on to the executive concerned.

We are extremely pleased to hear that you are happy with the service provided, thank you for your feedback.

Thank you for your comments, we are delighted that you have renewed again with us this year and that we continue to deliver a good service.

Thank you for your comment, it is great to hear that our processes are straightforward.