Our experience of sleepbear service itself has been good, mattress arrived on time, pre mattress advice was helpful.
Ürün değerlendirmeleri
Sleepbear Team
Sleepbear
8 years ago
Thanks for your feedback Rebekah! We always recommend that you give your new Sleepbear at least 30 nights to allow your body to fully adjust, and right all the wrongs of your old mattress. However, it can take longer for some sleepers to adjust, depending on the age of the old mattress and the quality of the springs, which is why we offer the full 100 night trial. The feel of your Sleepbear will be quite different thanks to our unique combination of latex & memory foam being more supportive than the sprung mattress you had been used to sleeping on. We recommend a good quality mattress protector made from natural materials such as cotton, to work in harmony with the breathable latex in your Sleepbear (we don't recommend waterproof protectors). The same applies with your sheets and bedding; a natural duvet is more breathable than hollow fibre, and you should choose a duvet weight suited to the season, which is around 4.5 tog for this time of year. We hope this helps, but please don’t hesitate to drop us a line to hello@sleepbear.co.uk
The mattress is absolutely wonderful,and truly the best I have ever purchased!
Extremely comfy,less chemicals used in its production (which is something I feel strongly about) and more sustainable...
Service was excellent.
Although are box was slightly damaged in arrival and there was no info in the box, a quick call and minor issue sorted.
Friendly staff and very helpful
Response to my inquiry before I bought the mattress was prompt and helpful. My mattress arrived on time and well packed. Supportive, solid and very comfortable to sleep on. No more aches and pains on...
Possibly the best customer service I have experience in 15 years buying online. Website was amazing to navigate on and SleepBear stuck to their promise throughout. Coming from a spring based...
Nothing was too much trouble to answer my questions or help in any way.
The mattress is stupendous! I am so glad I went with Sleepbear as I looked for many weeks at all the different options and...
The service was excellent delved on time no longer wake up with my back aching very pleased with it
Sleepbear Team
Sleepbear
8 years ago
We strive to give our customers the best service possible Graham, so thanks for the compliment. We're even happier to read that your Sleepbear is doing its job by supporting you in all the right places, so you're no longer waking with the dreaded back ache and can get on with your day, pain free!
From first contacting James via the chat window on the website, I was impressed with the standard of care with which Sleepbear approaches their customers. I had several conversations with James by...
Devamını oku
Sleepbear Team
Sleepbear
8 years ago
It’s always really helpful to receive such a constructive and balanced review Sheila, covering most aspects of your experience of purchasing a Sleepbear mattress. The team are really chuffed that you are enjoying plenty of sleep comfort on the mattress and that the support and comfort aspects are helping to enhance your quality of life following your back problems.
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