Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Shearings Holidays Değerlendirmesi | Müşteri Hizmetleri {{merchantUrl}} Değerlendirmesi | Feefo

MC

Mrs J Chaplin

5 years ago

Mrs J Chaplin, Shearings Holidays hakkında ne dedi?:

Excellent value,looked past the few wear and tear of hotel room x

Excellent service.

Ürün değerlendirmeleri

Alışveriş tarihi: 21/02/2020

0

DS

Douglas Stitt

Romney Marsh, Kent

6 years ago

Douglas Stitt, Shearings Holidays hakkında ne dedi?:

very enjoyable. after this virus emergency i look forward to many more.i

Excellent and straightforward

Alışveriş tarihi: 01/07/2019

1

MR

Mrs A Reynolds

hawarden

6 years ago

Mrs A Reynolds, Shearings Holidays hakkında ne dedi?:

easy to follow

easy to follow and to add extras

Ürün değerlendirmeleri

Alışveriş tarihi: 10/02/2020

0

Güvenilir Müşteri

6 years ago

Yüklenen medya

(1) medyanın tümünü görüntüle

Ll'andudno is beautiful but........

Booking was easy enough online, until they changed my coach seat unnecessary. I had originally booked and paid for a front coach seat A1, but then two coaches was put together I was moved to coach...

Devamını oku

Lynsay Dean

Shearings Holidays

6 years ago

Thank you for your review. I am sorry to hear that your seats were changed. we only do this when it is necessary and we do mention it in our T&Cs. The vacant from seats can only have been due to a no show/cancellation. In regards to your room, I would like to express my personal apologies for the issues you have mentioned. Please rest assured that this will be investigation and any necessary repairs affected. I hope that we can continue to be of service to you in the future.

Ürün değerlendirmeleri

Alışveriş tarihi: 17/02/2020

0

Güvenilir Müşteri

6 years ago

Excellent holiday - booking, travel, hotel and facilities.

, very good - no that's enough.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review.

Güvenilir Müşteri

6 years ago

Nothing new to say.

Ürün değerlendirmeleri

Alışveriş tarihi: 17/02/2020

0

MW

Mrs A Willits

6 years ago

Mrs A Willits, Shearings Holidays hakkında ne dedi?:

Excellent driver.,excellent hotel.and yes we had an excellent time

no prroblems

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review.

MW

Mrs A Willits

6 years ago

No further comment

Ürün değerlendirmeleri

Alışveriş tarihi: 10/02/2020

0

MR

Ms E Rowlands

6 years ago

Ms E Rowlands, Shearings Holidays hakkında ne dedi?:

Make the optional an included, or just don't offer one and then dissapoint.

Our driver Adrian was lovely, as were the staff at The Grand Atlantic. The only down-side to the holiday was that the optional excursion did not materialise..we were meant to go to The Cheddar Gorge,...

Devamını oku

Emily Abram

Shearings Holidays

6 years ago

Thank you for your feedback. Our optional excursions are arranged by the driver and are subject to numbers and availability. I note that you feel that this excursion should be an included one and I have passed this on to the relevant Product Manager for review. Customer feedback is very important to us and I would like to thank you for taking the time to let us know your views.

MR

Ms E Rowlands

6 years ago

Thankyou for e-mailing me, much appreciated. I WILL be taking more holidays with Shearings, hopefully to replace our Lake Como trip which, due to this awful virus situation, has had to be postponed. keep well.thanks again.

Ürün değerlendirmeleri

Emily Abram

Shearings Holidays

6 years ago

Thank you for your review. Your comments have been taken onboard and will be reviewed by the Product Manager responsible for this tour. I do hope you will travel with us again when I am sure that your faith in our Company can be fully restored.

MR

Ms E Rowlands

6 years ago

Thankyou, stay safe.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your kind words. Best wishes, we look forward to being of service to you again in the future.

Alışveriş tarihi: 21/02/2020

0

MT

Mr S Tanner

Huddersfield

6 years ago

Mr S Tanner, Shearings Holidays hakkında ne dedi?:

They never get it wrong

They always provide a great break. Without fail

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review and your lovely comments.

MT

Mr S Tanner

6 years ago

We have two further holidays booked for this year but whether we make them is in the lap of the gods of course. I will continue to monitor your website for latest information.

Ürün değerlendirmeleri

Alışveriş tarihi: 14/02/2020

0

MT

Mrs S Nevett-tidmarsh

6 years ago

Mrs S Nevett-tidmarsh, Shearings Holidays hakkında ne dedi?:

Excellent hotel able to cater for dietry conditions.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your 5 star review. I am pleased that you found the St George Hotel in Harrogate to be excellent and I am pleased that they catered for your dietary needs.

Ürün değerlendirmeleri

Alışveriş tarihi: 17/02/2020

0

MW

Ms D Wellings

6 years ago

Ms D Wellings, Shearings Holidays hakkında ne dedi?:

Yes I have left a review but have had no feedback as yet .

Booked on line ,very quick and easy

Lynsay Dean

Shearings Holidays

6 years ago

Thank you for the 5 stars and positive comments.

MW

Ms D Wellings

6 years ago

Yes the chefs have usually been very good but never on the first evening and I usually take my own dessert as I am usually offered a fruit salad.Not very nice when everyone else has the option of a lovely pudding with custard .Before booking another Shearrings holiday I will request a menu prior to making a firm booking. Regards Diane Wellings

Emily Abram

Shearings Holidays

6 years ago

Thank you for your further reply. Please rest assured that we will feed your comments back to the relevant people. We do realise that food is a very important part of our customers' holidays and we aim to provide goodquality food which offers our guestsa wide variety of choice and caters for individual dietary requirements. I am sorry we failed to meet with your expectations on this occasion and I assure you that your comments have been taken very seriously. I do hope we can be of service to you again in the future, when I am sure that your faith in our company can be restored.

Ürün değerlendirmeleri

Lynsay Dean

Shearings Holidays

6 years ago

I am very sorry for the issues you experiences whilst at The St Ives Bay Hotel. This is not typical of the service we aim to provide our customers with. Our chefs are happy to assist with any dietary requirements and is concerning that you did not receive meals suitable for your diet. Please rest assured that we have taken this on board and advised the Hotel of your experience and this will be looked into going forward. I hope that we can continue to be of service to you and restore your faith in our hotels.

Emily Abram

Shearings Holidays

6 years ago

Thank you for your further reply. Please rest assured that we will feed your comments back to the relevant people. We do realise that food is a very important part of our customers' holidays and we aim to provide good quality food which offers our guests a wide variety of choice and caters for individual dietary requirements. I am sorry we failed to meet with your expectations on this occasion and I assure you that your comments have been taken very seriously. I do hope we can be of service to you again in the future, when I am sure that your faith in our company can be restored.

Alışveriş tarihi: 24/02/2020

1

Shearings Holidays Değerlendirmeler

WEEKEND PLUS - ILFRACOMBEBu ürüne ait diğer değerlendirmeler (37)Ürün Web Sitesini GörüntüleRoom a little shabby. Complained to Manager. Chair worn out.

MIDWEEK PLUS - WHITBYBu ürüne ait diğer değerlendirmeler (45)Ürün Web Sitesini Görüntüleexcellent tours good food.room changed because it was cold and drafty-upgraded to a seaveiw with extra cost or hassle

HALF BOARD - LL'DUDNO MARINEBu ürüne ait diğer değerlendirmeler (8)Ürün Web Sitesini GörüntüleWales is stunning and I will definitely go back but not in winter.

COAST & COUNTRY - PITLOCHRY INCBu ürüne ait diğer değerlendirmeler (101)Ürün Web Sitesini GörüntüleExcellent throughout.

COUNTRY LIVING BATHBu ürüne ait diğer değerlendirmeler (8)Ürün Web Sitesini GörüntüleValue for money

HALF BOARD WKND- WESTON-SUPER-MAREBu ürüne ait diğer değerlendirmeler (2)Ürün Web Sitesini GörüntüleDissapointed that the optional excursion was cancelled.

WEEKEND PLUS - FORT WILLIAMBu ürüne ait diğer değerlendirmeler (34)Ürün Web Sitesini GörüntüleThe weather was appalling but the coach, hotel and driver were excellent, professional and knowledgeable

COUNTRY LIVING HARROGATEBu ürüne ait diğer değerlendirmeler (11)Ürün Web Sitesini Görüntüleexcellent hotel

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?