Below average and disappointing compared to previous experiences with Riviera. The company needs to use better hotels
Riviera Travel
Riviera Travel
3 days ago
Hello Gary,
We are sorry to hear that this journey did not meet your usual expectations. We value your feedback regarding your experience and hope to provide you with a much better holiday in the future.
Kind regards,
Riviera Travel
Ürün değerlendirmeleri
Riviera Travel
Riviera Travel
3 days ago
Hello Gary,
Thank you for sharing your feedback with us regarding your recent holiday. We are glad to hear that you enjoyed the interesting destinations and appreciated the efforts of our tour manager, but we understand that the busy itinerary, accommodation standards, and guiding focus did not fully meet your expectations. We value your insights as we continuously strive to improve our tours for the future.
Kind regards,
Riviera Travel
Service was good, especially helpful when our original flight was cancelled and we had to fly from a different airport
Riviera Travel
Riviera Travel
3 days ago
Hello,
We are delighted to hear that you had such a positive experience and that our team could provide helpful support when your travel plans unexpectedly changed. Thank you for taking the time to share your feedback with us.
Kind regards,
Riviera Travel
Ürün değerlendirmeleri
Riviera Travel
Riviera Travel
3 days ago
Hello,
We are delighted to hear that you had such a wonderful holiday and enjoyed the variety of excursions and comfortable accommodations. Thank you for taking the time to share your positive experience with us.
Kind regards,
Riviera Travel
Hello,
Thank you for taking the time to share your wonderful five-star feedback with us. We are always delighted to know when our travellers have a fantastic experience with our services.
Kind regards,
Riviera Travel
Ürün değerlendirmeleri
Yüklenen medya
(1) medyanın tümünü görüntüle
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for your fantastic feedback. We are delighted to hear that you enjoyed exploring such a wonderful destination and appreciated the variety of our excursions and the company of your fellow travellers.
Kind regards,
Riviera Travel
Hello John,
Thank you for taking the time to leave such a wonderful rating. We are delighted to know that your experience with us was so positive, and we look forward to welcoming you on another journey soon.
Kind regards,
Riviera Travel
Ürün değerlendirmeleri
Riviera Travel
Riviera Travel
3 days ago
Hello John,
Thank you for sharing such a detailed and wonderful review of your experience with us. We are delighted to hear that you thoroughly enjoyed the scenery, service, and excursions on your holiday, and we appreciate your valuable feedback regarding your time in Porto and the administrative support you received before departure.
Kind regards,
Riviera Travel
Disappointed that the assistance at the airport at departure by a representative didn't happen. Nor the distinctive luggage labels either.
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're sorry to hear that the airport experience did not meet your expectations. Whilst our representatives are not responsible for providing mobility assistance, as this is arranged directly with the airline, it is not clear from your comments whether a representative was unavailable or whether the assistance provided did not meet your expectations. Should you wish to provide further details, we would be happy to investigate this further.
Ürün değerlendirmeleri
Yüklenen medya
(1) medyanın tümünü görüntüle
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We are delighted to hear that you enjoyed your holiday overall. However, we're sorry to learn that the three included dinners at local restaurants did not meet your expectations. We value your feedback and will ensure your comments are shared with our Product Team for review as they continue to evaluate and enhance our holiday experiences.
Thank you for your review.
We're delighted to hear you had a great holiday and that your Tour Manager and local guides helped make your experience so enjoyable.
We also appreciate your feedback regarding some of the early morning starts. Comments such as these are valuable and will be shared with our Product Team for consideration.
We hope to welcome you on another Riviera holiday soon.
Thank you for your review.
We are delighted to hear you had a great holiday and that you enjoyed your time away from home. Thank you for taking the time to share your feedback, and we hope to welcome you on another Riviera holiday soon.
Ürün değerlendirmeleri
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the trip and appreciated the guidance of our Tour Manager.
The main feeling you want from a service provider is that you are being looked after and if there are any issues that need to be resolved then you rely on someone to help you. This was evident on...
Devamını oku
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing such positive feedback about your recent holiday with us, following on from your wonderful experience with us last year. We are delighted to know that you felt well looked after and supported throughout your travels, and we look forward to welcoming you back again soon.
Ürün değerlendirmeleri
Riviera Travel
Riviera Travel
3 days ago
Thank you for your 5* review.
We are delighted to hear that you enjoyed such a wonderful holiday and appreciated the warm hospitality from the team during your time away with us.
Alışveriş tarihi: 18/09/2026
0
Paylaş
SY
Sylvia
Feefo Tarafından Doğrulanmış
MLT
4 days ago
Sylvia, Riviera Travel hakkında ne dedi?:
Excellent
Ürün değerlendirmeleri
Riviera Travel
Riviera Travel
3 days ago
Thank you so much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the itinerary, the hospitality, and the guidance provided throughout your trip, and we truly appreciate your kind recommendation.
Alışveriş tarihi: 21/09/2026
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
4 days ago
The tour manager was welcoming, kind and helpful, driver was excellent, and tour guide was very friendly and helpful
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing such wonderful feedback about your recent travels with us.
We are delighted to hear that our team provided such a welcoming and excellent service throughout your journey.
Ürün değerlendirmeleri
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your wonderful feedback about your recent travels with us. We are delighted to hear that you enjoyed the beautiful scenery and appreciated the support of our team during your journey. We look forward to welcoming you back on another trip soon.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
