As the seller you don’t see what goes on behind the scenes, it may be a lot of work . The reason for my score is initially when Rettie visited my home I was impressed by the professionalism and how...
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Alison
Rettie
9 months ago
Thank you so much for sharing your thoughts — I really do appreciate your honesty.
I’m glad to hear that the initial visit left a positive impression, but I’m genuinely sorry to hear that the experience didn’t quite carry through in the same way. That sense of connection and care is something we aim to maintain throughout, so it’s disappointing to know it felt more transactional after the start.
Your feedback around the lack of follow-up once the sale was complete is completely fair. A simple thank you should never be overlooked, and I’m sorry if that was missing. It’s something we’ll take on board as we continue to look at how we can make the whole experience feel more personal and consistent from start to finish.
Thank you again for choosing us to sell your property — and for taking the time to share your experience. It really does help us improve and I am so pleased that you would recommend Rettie in the future. Warmest wishes Alison
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MC
Mrs Clark
Feefo Tarafından Doğrulanmış
leven
9 months ago
Mrs Clark, Rettie hakkında ne dedi?:
Their customer service is second to none.
We found the team at Rettie's St Andrews to have exceptional market knowledge.
outstanding communication skills and a personalized approach. very strong negotiation skills., efficient and effective...
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Jill McCulley
Rettie
9 months ago
It was a pleasure to work with you both, glad we got the sale over the line and best of luck in your new home!
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Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
9 months ago
Smooth, Professional, and Worth Every Penny
Rettie were fantastic from start to finish. Really easy to deal with, always professional, and they put together a brilliant sales package with excellent photos that helped us achieve a great price....
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Jill McCulley
Rettie
9 months ago
thank you for your feedback, the photographer did a great job in showing off your lovely home and really helped get the buyers over the door!
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Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
10 months ago
A professional and efficient Estate agent service
Helpful advice, very good communication, it was a pleasure dealing with Maria and her colleagues
John Wybar
Rettie
9 months ago
Thank you very much for your feedback. I am delighted you were so happy with the feedback you have received from the Edinburgh Team. Maria will be particularly pleased to see this. Please let us know if there is anything we can do to help again in the future.
John Wybar
0
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MM
Mr McCluskey
Feefo Tarafından Doğrulanmış
10 months ago
Mr McCluskey, Rettie hakkında ne dedi?:
Very knowledgeable in the West End property market
Offered every assistance
Anne
Rettie
10 months ago
Thank you for your feedback on the service provided by the West End Team, delighted you were pleased with the service - We hope we can assist again in the future. Kind Regards Anne Sutherland Branch Manager
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MW
Mr Williams
Feefo Tarafından Doğrulanmış
10 months ago
Mr Williams, Rettie hakkında ne dedi?:
Very efficient from start to finish.
Very efficient from start to finish.
From initial visit by Max and then dealing with Maz it all went very smoothly, with regular updates and an idea of those who viewed and their impressions and...
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John Wybar
Rettie
9 months ago
Thank you very much for your feedback. We are delighted you were so happy with the service received from the Edinburgh Residential Team at Rettie. Max and Maz will be particularly pleased to see this. Thank you for your comment regarding the photographer and I know this feedback was passed on. We would be delighted to assist again in the future.
John Wybar
0
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PD
Pauline Dale
Feefo Tarafından Doğrulanmış
Haddington
10 months ago
Pauline Dale, Rettie hakkında ne dedi?:
great service from the team
Great service from the team. The house sold in 4 days
Alastair Houlden
Rettie
10 months ago
Thank you for your positive feedback which I have shared with the team. We are delighted to hear that you were pleased with the Rettie service.
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MW
Michael Wilson
Feefo Tarafından Doğrulanmış
Clarkston
10 months ago
Michael Wilson, Rettie hakkında ne dedi?:
Excellent Service and Genuinely Nice People
Daniel, Erica and the team in Newton Mearns recently sold my home and their service and communication throughout was excellent. We had a lot of interest and with their advice were able to have an...
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Alison
Rettie
10 months ago
Thank you so much for your kind words and thoughtful feedback! We're delighted to hear that you had such a positive experience with Daniel, Erica, and the team in Newton Mearns. Achieving a successful offer within 10 days is a fantastic result, and we're so pleased our advice and communication helped make the process smooth for you. Your recommendation means a great deal to us, and we’re grateful you chose Rettie to handle your sale. Wishing you all the best in your next chapter!
Warm regards,
The Rettie Team
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MB
Mr Brownlee
Feefo Tarafından Doğrulanmış
GLASGOW
10 months ago
Mr Brownlee, Rettie hakkında ne dedi?:
Their showing system is broken and added greatly to the stress.
There was a high level of inefficiency at numerous points. They claim to do viewings but I had to do most myself. Grim.
Anne
Rettie
10 months ago
Thank you for your honest feedback. I’m really sorry to hear about the stress and inefficiencies you experienced — that’s not the standard we strive for.
Your comments are being taken seriously, and we’ll be reviewing what went wrong to make improvements.
Thanks again for bringing this to our attention.
Best regards,
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Paylaş
MS
Ms Stewart
Feefo Tarafından Doğrulanmış
10 months ago
Ms Stewart, Rettie hakkında ne dedi?:
Highly recommend
The Retties team in St Andrews helped me sell my house recently. They were excellent to work with and kept me informed of progress at all times. They were all very friendly and they helped make...
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Jill McCulley
Rettie
10 months ago
thank you for your feedback we are always glad to be able to help make the process a little less stressful where possible, good luck with your new home!
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
