Ferry's are on time, staff very efficient, Ferry's clean and when noisy children/teenagers try to run amok they are dealt with very well by the on board staff.
Overall satisfied with RF. However, when discounts are given by RF such as 20% off when booking 4 days or more then those with travel cards are not awarded any further incentives having only their...
Devamını oku
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Good point - we'll see what we can do.
Alışveriş tarihi: 08/11/2013
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
12 years ago
online booking,pre payment & advance printing of ticket make for a much happier boarding experience
Arrived at Southampton 1 hour 5 minutes early and were put on the sailing about to depart, which meant we arrived at our accomodation just before the owners were about to go out for a few hours....
I am a weekly traveller - almost always a good, punctual service. Only criticism in the last year has been poor organisation and delays at Bestival time in Southampton - in contrast, E Cowes terminal...
Devamını oku
Güvenilir Müşteri
12 years ago
Almost always a good service, even when busy - but not always. travelling to island in the run up to Bestival check in at Southampton was astoundingly slow (the worst I have ever known in 5 years of travelling almost every week), causing tailbacks and congestion into the Southampton roads system. When I queried why there were only 2 of the 3 check-in lanes in use I was told that was a 'management decision'. In contrast, E Cowes terminal provided excellent, efficient service on the Monday after Bestival
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thanks for the positive review. We didn't get Bestival check-in quite right at Southampton in 2013 - sorry! Hope you had a great time at Robin Hill.
Ships and crew are good. Office bad. Latest blunder: PIN numbers to book in at terminals!! Why did you not tell us so that I could have given my wife, who holds a card, the PIN number? What's...
Service was fine but a £5 amendment fee to change a booking that was on hold - Really ?? It's extortionate travel at the best of times without being ripped of any more. I do think Red Funnel have...
Devamını oku
Alışveriş tarihi: 08/11/2013
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
12 years ago
good ships, friendly staff, reasonabe timetable, what more could you ask for!!
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.