Oh no, that’s so disappointing – we like to think we can do much better than that. Could you email us with your details and a reference to this review so we can look into what went wrong?
Ürün değerlendirmeleri
primrose-uk
Primrose
2 days ago
Thanks for sharing this; I’m really sorry your order never arrived and that we’ve lost your trust. We’ll use your feedback to improve, but if you’d like us to look into what went wrong in more detail, please email our customer service team.
Thank you so much for your lovely feedback – we’re delighted your order arrived quickly and smoothly! 🌟
Ürün değerlendirmeleri
primrose-uk
Primrose
3 days ago
Thank you so much for your lovely feedback – we’re delighted to hear you’re so pleased with the quality and how it looks!
primrose-uk
Primrose
3 days ago
Thank you so much for your lovely feedback and recommendation – we’re delighted you’re pleased with the quality and delivery, and we really appreciate you choosing us again in future.
Poor, as stated in main review, we feel unable to purchase from Primrose because we cannot be sure we will receive the product and that any resolution will be confidently dealt with.
primrose-uk
Primrose
3 days ago
We’re really sorry to hear about your experience and that it’s affected your confidence in us. Thank you for sharing this feedback – we’ll use it to improve our service.
Ürün değerlendirmeleri
primrose-uk
Primrose
3 days ago
Thanks for sharing this detailed feedback; I’m really sorry for the damaged pot, the confusing refund process, and the incorrect stock information you experienced. This isn’t the level of service we aim for, and your comments will be used to improve our packaging, systems and communication.
Thank you for your review – I’m really pleased to hear you found us efficient and professional.
Ürün değerlendirmeleri
primrose-uk
Primrose
3 days ago
Thank you for the lovely feedback and for letting us know about the slight damage in transit. If you’d like us to look into the damaged pot, please email our team at returns@primrose.co.uk so we can help.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.