Channel Islands Direct Değerlendirmeler

Thank you for taking the time to share your feedback on your recent short break to Guernsey. We were truly sorry to hear that aspects of your experience did not meet your expectations. We apologise if the directions provided were unclear and caused any inconvenience. We will review them to ensure they are as clear and helpful as possible for future clients. Regarding the parking disk, we understand your frustration. However, as this system is managed externally by the local authorities., we unfortunately have no control over the regulations or distributions. We were also very disappointed to hear about your interaction with the hotel's receptionist. This is not the level of service we expect from the hotels we work with, and please rest assured that we have shared your comments with the relevant product manager for review. Once again, we are sorry for the challenges you encountered, and thank you for bringing these matters to our attention. We do hope that, despite these issues, you were still able to enjoy your time in Guernsey.

Thank you for your feedback. I have reviewed your booking and can confirm that our Post-Travel Department is currently investigating the issue. Please be assured that they will be in touch with you in due course. We appreciate your patience in the meantime.