Channel Islands Direct Değerlendirmeler

Thank you for sharing your feedback about your recent holiday to Guernsey. We value your feedback and would like the opportunity to discuss your experience further. We have sent you an email and look forward to hearing from you soon.

We are sorry to hear that you would have preferred to book your own holiday. Unfortunately, the cancellation of your return flight was beyond anyone’s control due to adverse weather conditions. In such cases, airlines typically decline claims as this falls under extraordinary circumstances, which is what happened in your case. Even if your holiday was booked independently, the outcome regarding the return flight would have likely been the same, as airlines tend to follow strict policies regarding weather-related disruptions. The advice to reach out to your travel insurance provider is standard practice in situations like these that is why it is imperative that adequate travel insurance is taken out to cover such circumstances.