Pond Keeper Değerlendirmeler

Good morning, Thank you for taking the time to leave feedback. I'm sorry the cable didn't arrive in the condition you expected. Although the cable was new and had not been used, it appears it had become dirty during storage in our warehouse, and I apologise for this oversight. When you contacted us, we offered to replace the cable free of charge, but you advised that it was working correctly and that you didn't wish to proceed with a replacement. I appreciate you bringing this to our attention, and we'll be reviewing our storage and handling procedures to help prevent this happening again. Thank you for your feedback. Best wishes, Laurie