Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Panasonic UK Değerlendirmesi | Müşteri Hizmetleri {{merchantUrl}} Değerlendirmesi | Feefo

2,090 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 months ago

Efficient service and well priced

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 months ago

Delay in delivering goods (Air fryer) I was supplied with the invoice

Goods not delivered Bought and invoiced on 22nd Feb Please supply me with.Ph no Ireland , I rang them already but bi cannot find their phone no now

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello, I am very sorry to hear about the difficulties you've experienced. We understand how frustrating this must be, and I want to assure you that your feedback is important to us. Based on the last web chat interaction, you were informed of the latest delivery updates we had received regarding your order. If you haven't received properly the information provided or if there are further concerns, we recommend contacting us directly at 0344 844 3899 so we can assist you further. Kind regards, Panasonic Customer Care UK

Güvenilir Müşteri

2 months ago

Sir I am not aware of said Web chat or new date for delivery. Please inform me of the date of the Web chat and of the new date for delivery. Please let me know soon. James Crudden Ph 0879655159 IRL Regards James crudden

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello James, We are very sorry to hear about your experience with your order. We understand how frustrating it must be to not have received your goods as expected. I appreciate you reaching out and we're sorry for any difficulty you've had in trying to find the web chat. Our records confirm that the web chat had been initiated on the 9th of March. For a better experience, and to address the delivery concerns further, we kindly ask you to contacting us directly at 0344 844 3899. Unfortunately, due to data protection and privacy policy reasons, we cannot disclose any delivery details. Many thanks for your kind understanding! Kind regards, Panasonic Customer Care UK

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 months ago

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 months ago

Panasonic Sound Slayer

Excellent special offer price. Product dispatched and delivered in a prompt manner. Packaging was fully recyclable.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 months ago

Poor service

Very poor, not a happy customer would blot use Panasonic again.

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello, We’re sorry to hear about your experience and any inconvenience caused. Please know this is not the standard we strive for. If you’d like to share more details, we’d be happy to assist further. Kind regards, Panasonic Customer Care UK

Güvenilir Müşteri

2 months ago

I am not currently going to change my rating as the service is not great. I have been through your complaints department already and my initial request to return the product has been declined. I have a product I wanted to return within 14 days due to discomfort and pain when placing the earbuds in my ears, was advised I cannot due to hygiene reasons, which surely should not be the case as you can just replace the tops your end. However the product has now developed a fault and will disconnect for my devices , this has been happening intermittently but has happened on several occasions and I want to rerun product within the 30 days and waiting for customer service to get back to me.

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about the discomfort and inconvenience you’ve experienced with your earbuds, as well as the issues you’ve encountered during the return process. Please accept our sincerest apologies for any frustration this may have caused. We completely understand how disappointing it must be when a product doesn’t meet your expectations or causes discomfort. While our hygiene policy is in place to ensure safety for all customers, we appreciate your concerns and are glad that we were able to assist further regarding the fault you’ve described. We can confirm that a return has now been approved, and collection is scheduled for Tuesday, 24th of March. If there’s anything else we can do to assist or if you have any further questions, please don’t hesitate to reach out. Kind regards, Panasonic Customer Care UK

Gordon Chamberlain

Feefo Tarafından Doğrulanmış

GBR

2 months ago

Gordon Chamberlain, Panasonic UK hakkında ne dedi?:

Good product

It’s a good product but the courier was not so good. It was a dump and run. No door bell or knock. He can’t deny it, the camera saw it. Good job I live in a very rural village.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 months ago

Very helpful when I spoke to Customer Service.

Rosie Evans

Feefo Tarafından Doğrulanmış

GBR

2 months ago

Rosie Evans, Panasonic UK hakkında ne dedi?:

Wouldn’t buy any other brand

Excellent. Ordered 6 March and delivered 9 March. The sole reason I needed a new microwave was because my old Panasonic stopped working on 5 March and I’d only had it and been using it almost every...

Devamını oku

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 months ago

Prompt response in chat

Prompt customer support in chat. Although it takes time for them to get back when follow up is required after live chat i.e I was told on 2 occasions they would get back to me via WhatsApp and both...

Devamını oku

Roger Scott

Feefo Tarafından Doğrulanmış

GBR

2 months ago

Roger Scott, Panasonic UK hakkında ne dedi?:

Good but slow on delivery

Easy , helpful purchase of phones. Delivery though not critical was described as 24 hour , as bought in the morning. Sadly this ended up as several days. Best not to make unrealistic claims for a...

Devamını oku

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

Panasonic UK Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?