Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Panasonic UK Değerlendirmesi | Müşteri Hizmetleri {{merchantUrl}} Değerlendirmesi | Feefo

2,088 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 month ago

Choosing house phone set

Brilliant from when I got through to I think his name was Oliver,he was very helpful I did say that I needed a system that was simple and he gave me a few options.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

1 month ago

Excellent. Friendly, competent staff whose knowledge, expertise and advice was a great help to the customer.

Steven Kelly

Feefo Tarafından Doğrulanmış

1 month ago

Steven Kelly, Panasonic UK hakkında ne dedi?:

Rubbish

Panasonic Customer Care UK

Panasonic UK

1 month ago

Hello Steven, We are sorry to hear that your experience was not a positive one. I appreciate you taking the time to share your feedback, and we hope we can offer a better experience in the future. Kind regards, Panasonic Customer Care UK

nigel thomas

Feefo Tarafından Doğrulanmış

GBR

1 month ago

nigel thomas, Panasonic UK hakkında ne dedi?:

new camara lens

bought a new camara lens via a sales rep online after explaining what i was after i was given a very detailed explanation of what the lens was capable of

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 months ago

Good product

Very good product and fast delivery.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 months ago

Ideal radio alarm clock, easy to set up and use.

Very good. The answers I had to a few questions about the Radio were helpful in me deciding to go ahead purchase this product.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

12 months ago

Not the same quality that Panasonic once was

OK - it was delivered but the clock part of the clock radio does not work properly.

Nicki

Panasonic UK

12 months ago

Thank you for taking the time to leave this review. I am sorry to read that you are not loving your radio yet. Please do contact our Customer Service team using the popout box on the right-hand side of the website (https://store.panasonic.co.uk/) for trouble shooting assistance, hints and tips. Kind regards Nicki Ecommerce Manager

Güvenilir Müşteri

2 months ago

The clock on this clock radio does not work and it will only play from the internet for a few minutes before it stops. I have contacted Panasonic and have had no reply. It is sad that this brand has become so poor. Avoid!

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello, Thank you for sharing your feedback, and we’re truly sorry to hear about the issues you’ve experienced with your clock radio. We understand how frustrating it must be when a product doesn’t meet expectations, especially from a brand you’ve trusted in the past. We’d like to assist you further and ensure this matter is resolved. Please don’t hesitate to contact us directly at 0344 844 3899 or via our official Panasonic support webpage, where our team will be happy to help. Kind regards, Panasonic Customer Care UK

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 months ago

CD Player

Very quick and efficient service communication was excellent throughout the process

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

2 months ago

Product arrived damaged

Item was damaged on arrival.A bit of a faff but a new item was sent once original was collected.Took over 2 weeks but all good in the end and the product is very good

Amanda Fleming

Feefo Tarafından Doğrulanmış

2 months ago

Amanda Fleming, Panasonic UK hakkında ne dedi?:

Terrible service

I have been trying to return an online purchase. I requested a return label over one week ago. Despite contacting Panasonic daily I have still not been sent one.

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello Amanda, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration this situation has caused you. We completely understand how disappointing it must be to experience such a delay in receiving your return label. Please rest assured that we are actively working on this matter, but we are currently awaiting our logistics team to issue the label. In the meantime, we recommend reaching out to us directly at 0344 844 3899 so we can provide you with further updates and assistance as quickly as possible. Kind regards, Panasonic Customer Care UK

Amanda Fleming

2 months ago

Still waiting for the returns label which was requested on 11th March. All I am told is they are waiting on logistics. This is totally unacceptable service.

Panasonic Customer Care UK

Panasonic UK

2 months ago

Hello Amanda, Thank you for taking the time to share your concerns with us. We deeply regret the inconvenience and frustration this delay has caused, and we sincerely apologize for not meeting your expectations in this instance. Please rest assured that your case remains under active investigation, and we have already prioritized it to ensure a resolution as quickly as possible. We understand how important it is to resolve this matter promptly, and we are working closely with our logistics team to expedite the process of issuing your return label. We truly appreciate your patience during this time, and we will continue to keep you updated on any progress. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us directly at 0344 844 3899. Kind regards, Panasonic Customer Care UK

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

Panasonic UK Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?