Online Carpets Değerlendirmeler

Good afternoon, Thank you for taking the time to leave feedback following your recent order. We are sorry to hear that you are not fully satisfied with the carpet received. In the unlikely event that customers receive faulty, damaged or incorrectly sized flooring, we ask for customers to contact us prior to cutting and/or fitting the item(s), so that we can arrange for the goods to be collected and replaced where appropriate. We can see that we have already been in direct contact regarding your concerns, and resolution options have been discussed. We will continue to communicate with you directly to understand the situation further and work towards a more satisfactory outcome. Kind regards, Jenny