Customer services ok.
Was quoted 1 price , then on renewal date quoted a 25% higher price
"human error/mistake was made", fair enough, maybe the guy had an off day.....
wasn't happy about it though,...
Devamını oku
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your response, I have raised this with Manager to allow us to investigate further however I have also arranged for the Executive dealing to contact you and explain why there was an increase following the initial price quoted.
Should you have any further queries, please do not hesitate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
Paylaş
GA
Gavin
Feefo Tarafından Doğrulanmış
4 years ago
Gavin, NICEIC Insurance Services hakkında ne dedi?:
Professional, friendly service. Simple process.
I have just renewed my policy with NIC EIC insurance again. I appreciate the reminders that always prevent me from missing the renewal.
I had a couple of minor ammendments to make this time and this...
Devamını oku
0
Paylaş
SI
Simon
Feefo Tarafından Doğrulanmış
4 years ago
Simon, NICEIC Insurance Services hakkında ne dedi?:
Good, with quick corrections.
They insured me very quickly, but forgot to add a 2nd trading name which I had chase. They correct this very quickly and resent the insurance documents through
0
Paylaş
TI
Tim
Feefo Tarafından Doğrulanmış
4 years ago
Tim, NICEIC Insurance Services hakkında ne dedi?:
Short time given on renewable notice, cost up by 50% from last year, indicating the broker's to blame why inflation only 6% may rise to 10 or 11%
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your feedback, I am sorry you were contacted late in regards to the renewal I have raised this internally to prevent this from happening again in the future.
The notes on file suggest the premium was discounted by the maxium discount we could apply, however I have asked the Executive to contact you to explain this in more detail.
Should you have any further queries, please do not hesitate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
TI
Tim
4 years ago
sorry the primary question was not answered why the 50% increase when inflation is at the current rate and may rise to 10-15% but not at 50% ?
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your reply, as per my initial response the Executive is going to contact you directly to explain the premium increase in more detail, I can see they also sent an email to you on the 4th October to advise of the premium increase but I have asked they contact you by phone.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
TI
Tim
4 years ago
So, they indicated it was the Broker? and it was in line with other Brokers and insurance company's so how have they arrived at the 50% increase in cost it is not inflation at 6% is it the band wagon? syndrome.
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
I understand the Executive has left you a message with his details to allow you to discuss further.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
1
Paylaş
GA
Gary
Feefo Tarafından Doğrulanmış
4 years ago
Gary, NICEIC Insurance Services hakkında ne dedi?:
Excellent all round service
0
Paylaş
JO
John
Feefo Tarafından Doğrulanmış
4 years ago
John, NICEIC Insurance Services hakkında ne dedi?:
EXCELLENT COMPANY TO DO BUSINESS WITH.
GOOD TO THE POINT SERVICES AND EXPLANATION OF POLICY AND A COMPETITIVE PRICE.
0
Paylaş
RO
Robert
Feefo Tarafından Doğrulanmış
Fairlie
4 years ago
Robert, NICEIC Insurance Services hakkında ne dedi?:
competitive and efficient
A competitive quote given by a pleasant staff member who was very efficient and understood our needs
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
4 years ago
Many thanks, quick and easy process with no hidden extras. Only gripe was the encrypted emails
0
Paylaş
CH
Chris
Feefo Tarafından Doğrulanmış
Sheerness
4 years ago
Chris, NICEIC Insurance Services hakkında ne dedi?:
All very quick and efficient
Quick and efficient.
0
Paylaş
PA
Patrick
Feefo Tarafından Doğrulanmış
4 years ago
Patrick, NICEIC Insurance Services hakkında ne dedi?:
Excellent service,, and the quote was competitive,
It’s 5 stars, they have been extremely helpful and knowledgeable, the quote was competitive, I am very happy to recommend,
NICEIC Insurance Services provides affordable, high quality insurance cover for electricians and electrical contractors, heating, plumbing and gas engineers, renewables installers, and a wide range of other tradespeople.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
NICEIC Insurance Services provides affordable, high quality insurance cover for electricians and electrical contractors, heating, plumbing and gas engineers, renewables installers, and a wide range of other tradespeople.