Because I was happy with what I was getting for my money
2
Paylaş
JC
Jordan Carver
Feefo Tarafından Doğrulanmış
5 years ago
Jordan Carver, Cycler hakkında ne dedi?:
Quick and easy to set up
2
Paylaş
TL
Thomas Limmack
Feefo Tarafından Doğrulanmış
5 years ago
Thomas Limmack, Cycler hakkında ne dedi?:
Quick, simple and a fair price!
1
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
5 years ago
poor
i registered a claim for my damaged phone that i cannot use and was told i would get a call back which i didnt and then to chase up 3 days later to only find that i was having the same conversation...
Devamını oku
Alan
Cycler
5 years ago
Hi Lee,
Thanks for your feedback. The service that we provide is paramount to us here at NextGen and we take any negative review seriously. We've conducted a thorough review of your journey with us to date and can see that you only incepted your policy with us 10 days ago (1st Feb 2021). On the 8th February you made a claim. This was only 2 days ago. Following the claim report with our Claims Adviser we advised you of the documentation we required and sent an e-mail confirming. We are unsure as to why, but you appear to have not received the e-mail that we issued.
We can see that we then spoke to you again yesterday, the 10th February and advised that we required your documentation in order to validate your claim as it's very close to your policy inception and we still require your proof of usage for us to assess and approve your claim. The sooner we receive this documentation the quicker we can progress your claim.
As we shared with you when you purchased your policy, on our website and at every point of contact, our Customer Service Team are available 24/7 to support you, please feel free to call us on 01206 688097, e-mail at hello@nextgeninsurance.co.uk or on any Social media channel. We are here to help.
Thanks,
Team NextGen
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
5 years ago
Easy fast and reasonaable price.
2
Paylaş
KH
Karen Hazeldine
Feefo Tarafından Doğrulanmış
5 years ago
Karen Hazeldine, Cycler hakkında ne dedi?:
Helpful and polite and friendly, excellent service
I picked wrong insurance, needed loss as well, rectified by agent immediately, excellent service.
2
Paylaş
KH
Karen Hazeldine
Feefo Tarafından Doğrulanmış
Oldham
5 years ago
Karen Hazeldine, Cycler hakkında ne dedi?:
Helpful and polite and friendly, excellent service
Made a mistake on original document, informed yourselves by phone the error was corrected immediately and a refund issued at the same time, excellent service.
3
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
5 years ago
Does the job!
Very fast, straightforward and friendly service! Insuring my new iPhone took less than a minute and I on the same day my phone insurance was activated.
1
Paylaş
CB
Callum Booth
Feefo Tarafından Doğrulanmış
5 years ago
Callum Booth, Cycler hakkında ne dedi?:
Simple easy safe knowing device is insured
Good service nice and easy to set up at a good price too
1
Paylaş
DW
Dai Walters
Feefo Tarafından Doğrulanmış
5 years ago
Dai Walters, Cycler hakkında ne dedi?:
Very helpful.And would recommend
Very helpful and pleasant experience with information. It was I Very easy decision for me too decide that this insurance meets my needs. I highly recommend
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
