Trusted Customer, My241 Rewards hakkında ne dedi?:
Would never recommend
I had had 4 different consultants in the first 10 days. I was not advised to take out insurance before paying the total amount for the cruise. Therefore we are not covered.
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. Unfortunately we are not in control of when our consultants are off sick or on their own holidays, however we always strive to ensure we have dedicated staff to look after your enquiries and bookings. I now understand you are booked and being looked after by one of our more experienced consultants. While it is not a requirement for us to offer travel insurance to every customer we can certainly help you out with that. We will be in contact shortly to go through an insurance quote to cover you. That way once you have the insurance your trip will be covered from now onward. We are looking forward to getting in contact with you and finalizing all the finer details of your trip.
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Paylaş
TC
Trusted Customer
10 years ago
Trusted Customer, My241 Rewards hakkında ne dedi?:
sometimes confused
we find it a bit difficult planning a holiday via phone and from a distance There are many questions we need to ask but needs extra following up
0
Paylaş
TC
Trusted Customer
Flagstaff Hill SA 5159
10 years ago
Trusted Customer, My241 Rewards hakkında ne dedi?:
All my inquiries were answered promptly, either by telephone or email.
I was satisfied with the service I received when booking the cruise and accommodation. I'm not sure that one really gets a true 241 deal, especially when it cost $533.93 to join. The 241 deal has...
Devamını oku
0
Paylaş
Güvenilir Müşteri
10 years ago
241 isn't really 241!
241 isn't really 241! By this I mean that you are not getting two people for the same cost as one person. Every cruise we looked at had a much higher price on 241 than it did on any other website. ...
Devamını oku
Customer Service
My241 Rewards
9 years ago
The program works that the first passenger pays the full brochure fare plus port charges and government fees whereas the 2nd passenger just pays the port charges & taxes. There are potentially thousands of dollars you can save off any other website or travel agent. It's great that you saved $1500 on your cruise. All of our collateral explains the program fully so we are sorry that your experience of the program wasn't more positive.
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Paylaş
Güvenilir Müşteri
10 years ago
Excellent service by My241 Rewards
Helpful information, knowledgable consultant and friendly service
0
Paylaş
TC
Trusted Customer
Macquarie Park, NSW
10 years ago
Trusted Customer, My241 Rewards hakkında ne dedi?:
Very satisfied with the service
Everything was clearly explained
The service was prompt and polite
Payments details were explained
what we could expect from the cruise was clearly explained
0
Paylaş
TC
Trusted Customer
Sunshine Coast Queensland
10 years ago
Trusted Customer, My241 Rewards hakkında ne dedi?:
I offered my 2 for 1 to a friend who has been delighted with the service re...
I offered my 2 for 1 to a friend who has been delighted with the service received from Sam Jones at Ice Vacations.
0
Paylaş
Güvenilir Müşteri
10 years ago
Overall got good price
Not exactly 2 for 1 but saved a few hundred dollars each for a family of 8 to the South Pacific. Staff helpful and knowledgable. Got 7 nights free accommodation by signing up for membership.
0
Paylaş
TC
Trusted Customer
Croydon
10 years ago
Trusted Customer, My241 Rewards hakkında ne dedi?:
An appreciated gift
My friends were happy with the experience and saving
0
Paylaş
Güvenilir Müşteri
10 years ago
Excellent
The service from the consultant we booked with was superb. Nothing was too much trouble. There were many phone calls and emails over a few months and all were responded to quickly and efficiently....
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
