First ever cruise, the agent was helpful and experienced. We had problems on the cruise and a different staff member ( sharin) was stunning Iin her assistance.
Prompt and helpful responses to questions. Friendly and polite staff.
Alışveriş tarihi: 19/05/2023
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
3 years ago
Travel arrangements were poor.
Alexander
Mundy Cruising
3 years ago
Many thanks for taking the time to provide us with feedback. I’m very sorry to hear that you found the travel arrangements poor. We always endeavour to make sure our guest’s journey is as comfortable as possible and wish to apologise that you were seated across the aisle for the rail portion of your travel, we have amended our procedures to ensure this does not happen in future. Sorry also that we were unable to offer a direct flight from your preferred regional airport. We are limited with the airlines we work with and so are unable to book low-cost airlines or those operated by package tour operators. Once again, many thanks for taking to the time to provide us with feedback.
Sincerely, Alex Loizou, Director of Sales and Marketing
Ürün değerlendirmeleri
Alışveriş tarihi: 22/05/2023
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
3 years ago
Always responsive and willing to help. Knowledgeable consultants as well.
The cruise was very well organised, nice boat, good food and service
Ürün değerlendirmeleri
Alışveriş tarihi: 20/05/2023
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
3 years ago
Helen is always most helpful and as I hadn't travelled with Viking, or anyone else for that matter, for some years I probably asked her many unnecessary questions. She also booked my seat on the...
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.