Excellent service from the first point of contact.
0
Paylaş
DW
Dr Ward
Feefo Tarafından Doğrulanmış
1 year ago
Dr Ward, Markel Direct hakkında ne dedi?:
Hard search
Very disappointed as a hard search was carried out which has impacted my credit rating. This was not made clear to me prior to purchasing.
Izzy
Markel Direct
1 year ago
Hi there,
Thank you for taking the time to write a review.
I'm sorry to hear you weren't aware of the hard credit check. Your installment agreement is handled by Premium Credit Ltd, who sends several e-mails to you after the policy has been set up, to let you know about the stages/processes involved in setting up the monthly direct debit credit agreement. Before purchasing a policy, information is provided online, or over the phone, explaining that Premium Credit may use a credit reference agency which could leave a record of the search on your credit file.
If there is anything else we can help with please let me know.
Kind regards,
Izzy
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 year ago
Prompt, efficient very helpful and straight foward company to deal with.
The member of staff handling my enquiry was easy to talk to and answered my questions clearly
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 year ago
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 year ago
Helpful
Helpful people but some delay in getting a quote back to us.
Izzy
Markel Direct
1 year ago
Hi there,
Thank you for taking the time to write a review.
I'm sorry to hear that there was a delay in getting a quote back to you, I understand that this would be frustrating. As the policy was a renewal, this had to be reviewed by our underwriters, which caused a delay in getting your quote over to you.
If there is anything else we can help with please let me know.
Kind regards,
Izzy
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 year ago
Good service
Great service, simple to set up and continues to be good value.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 year ago
Good service
Good understanding of what I needed. Reasonable rates and efficient service. The personnel was always helpful and friendly.
0
Paylaş
MN
Miss Nurrish
Feefo Tarafından Doğrulanmış
Plymouth
1 year ago
Miss Nurrish, Markel Direct hakkında ne dedi?:
Highly recommend
It has been easy to do, all information sent promptly and updated and option to pay in installments as a CIC has been handy.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.