sizes are way off XXL is terrible way to small they are having this stuff made in china you can tell as they always get sizes wrong. we have had two shirts that we paid for express delivery turned up...
Devamını oku
Dominique Morton
MANCUB
4 years ago
Hi Sean,
Thanks for your feedback and sorry to hear your items weren’t the perfect fit.
Our clothing is designed in the UK and manufactured in Turkey or Portugal, and the size charts on each product page should help with correct size selection.
When your order was placed, there was a large banner on our website explaining that no orders would be dispatched until the following week. Apologies if you missed this or if it wasn't immediately clear. You paid for standard delivery with your orders, and with this dispatch pause taken into account, both were delivered in our promised 'standard delivery' time scale.
We're sorry you didn't have the items for your holiday and again that they weren't the perfect fit you. Customer satisfaction is really important to us, so if you haven’t already, please email dom@man-cub.com and we will be happy to arrange an exchange / return.
Thanks
Dominique
MANCUB
Ürün değerlendirmeleri
Dominique Morton
MANCUB
4 years ago
Hi Sean,
Thanks for your feedback and sorry to hear your items weren’t the perfect fit.
Our clothing is designed in the UK and manufactured in Turkey or Portugal, and the size charts on each product page should help with correct size selection.
When your order was placed, there was a large banner on our website explaining that no orders would be dispatched until the following week. Apologies if you missed this or if it wasn't immediately clear. You paid for standard delivery with your orders, and with this dispatch pause taken into account, both were delivered in our promised 'standard delivery' time scale.
We're sorry you didn't have the items for your holiday and again that they weren't the perfect fit you. Customer satisfaction is really important to us, so if you haven’t already, please email dom@man-cub.com and we will be happy to arrange an exchange / return.
Thanks
Dominique
MANCUB
Thanks for leaving a review and I'm sorry to hear your item hadn't arrived at the time of writing your feedback. I have checked the tracking, and it looks as though your order was delivered on 28th. This is a day later than our promised delivery window and we apologies for any inconvenience that may have caused. I have arranged for your delivery charge to be refunded by means of apology for this delay.
I hope the items were as expected when received, and please do not hesitate to get in touch at dom@man-cub.com if you have any further queries.
Thanks,
Dominique
MANCUB
I purchased some bits for Fathers Day and absolutely loved it all. My husband and son matching is excellent. Delivery service was spot on. I will definitely be purchasing more.
Have ordered other products in the past and was happy but this time I ordered two T-shirts (a man’s size small and 1 year old size) but had to return as the sizes were huge (the width was really ill...
Devamını oku
Dominique Morton
MANCUB
4 years ago
Thanks for taking the time to leave a review, and I'm sorry to hear the t-shirts weren't the perfect fit.
It is outlined in the product description that these t-shirts are 'cut to an oversized box fit', unlike other t-shirts in our collection which are either a slim or regular fit. Naturally an 'oversized box fit' will come up larger and wider than other styles. Apologies if this was missed or not immediately clear.
I hope this experience hasn't put you off ordering with us again in the future, and please don't hesitate to email us at dom@man-cub.com if you have any queries or require further clarification around the fit of any products on our website.
Thanks,
Dominique
MANCUB
Ürün değerlendirmeleri
Dominique Morton
MANCUB
4 years ago
Thanks for taking the time to leave a review, and I'm sorry to hear the t-shirts weren't the perfect fit.
It is outlined in the product description that these t-shirts are 'cut to an oversized box fit', unlike other t-shirts in our collection which are either a slim or regular fit. Naturally an 'oversized box fit' will come up larger and wider than other styles. Apologies if this was missed or not immediately clear.
I hope this experience hasn't put you off ordering with us again in the future, and please don't hesitate to email us at dom@man-cub.com if you have any queries or require further clarification around the fit of any products on our website.
Thanks,
Dominique
MANCUB
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
