Willomena Pryce-Lewis, Lumera Living hakkında ne dedi?:
DC Fans
Excellent Customer Service great communication and delivered promptly.
Thank You.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
8 years ago
Great service
0
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VB
Vivien Berthuol
Feefo Tarafından Doğrulanmış
8 years ago
Vivien Berthuol, Lumera Living hakkında ne dedi?:
Quick delivery, good price
0
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Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
8 years ago
Hopeless customer service
Goods took way too long to be delivered. They offer approximately 2 weeks delivery after purchase. We waited over 2 months. Too many excuses were made regarding the delays.
Lucy
Lumera Living
8 years ago
Thank you for taking the time to submit your review. We aim to provide a seamless delivery experience for all of our customers although, when an item is purchased whilst on pre-order we are unable to guarantee when it will be received into our warehouse. As a result we can only provide the time frames and approximate ETA's which are outlined by the manufacturer. On most occasions the details provided are correct or as close as possible to the expected receipt date, however from time to time the ETA of items on pre-orders can be pushed back for a number of reasons. We sincerely apologise for the delays experienced and thank you for your patience.
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VC
Vicki Connolly
Feefo Tarafından Doğrulanmış
8 years ago
Vicki Connolly, Lumera Living hakkında ne dedi?:
Super fast delivery
The website was well laid out. I had difficulty paying. I can't believe how quick the delivery was.
0
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DV
Darien Virgona
Feefo Tarafından Doğrulanmış
8 years ago
Darien Virgona, Lumera Living hakkında ne dedi?:
Lime ra service was very good but the deliver with direct freight was very poor I ended going to pick it up myself.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
8 years ago
The website to order from was simple and easy to use. The product was dispatched from the warehouse quite quickly. My only gripe was that the courier didn't wait after knocking on the door, he...
Devamını oku
Lucy
Lumera Living
8 years ago
Thank you for taking the time to provide us with your feedback regarding the delivery of your items. We are extremely disappointed to hear about the service you’ve experienced and sincerely apologise on behalf of the courier. We also apologise for any inconvenience caused in your efforts to follow up. We have raised this matter with the courier so it can be addressed appropriately and with high priority. Thanks again for taking the time to inform us and very glad to hear you were happy with all other aspects of our service.
Güvenilir Müşteri
8 years ago
Hi Lucy,
Thank you for your reply, much appreciated.
Cheers,
Peter
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Paylaş
GC
Greg Chaffey
Feefo Tarafından Doğrulanmış
Eleebana
8 years ago
Greg Chaffey, Lumera Living hakkında ne dedi?:
Excellent outcome
Great selection of fans, good prices, easy ordering process and prompt delivery.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
8 years ago
Excellent service.
Staff were excellent in communicating with us when there was a delay with the larger fan. Fans arrived on time and packaging in excellent condition.
0
Paylaş
GT
George True
Feefo Tarafından Doğrulanmış
Carrickalinga
8 years ago
George True, Lumera Living hakkında ne dedi?:
Simple and easy
Product was as described ,ordering , paying and delivery was simple and easy .Would purchase again and will recommend to friends.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
