Yes we would recommend you again. the drivers were very polite and made my
residents feel at ease. it makes the journey pleasant when the driver is pleasant.
Also the driving was good.
Alışveriş tarihi: 06/11/2018
0
Paylaş
CU
Customer
7 years ago
Customer, Lucketts Travel hakkında ne dedi?:
Coach looked old. Some of the seatbelts didn’t work and some of the seats reclined but didn’t go back.
Laura
Lucketts Travel
7 years ago
We're sorry to hear of your disappointment. The vehicle you travelled in is around 7 years old so it is one of the oldest in our fleet. Although we do maintain an average age profile of our fleet that is lower than the industry average. Thank you for bringing the seats to our attention, we'll get them checked. Thanks.
Alışveriş tarihi: 05/11/2018
0
Paylaş
Güvenilir Müşteri
7 years ago
Booked 13 coaches to get various groups at various times up to the Royal Albert Hall. All arrived in good time and drivers were friendly and helpful.
The driver arrived 15 minutes late at school. He hadn't been to Heathrow before and I needed to guide him to departures in terminal 2. The same driver then came to pick us up 5 days later and said...
Devamını oku
Laura
Lucketts Travel
7 years ago
We're so sorry to hear this. The driver is still fairly new and hadn't gone to Heathrow before so should have familiarised himself with the directions which can be tricky at Heathrow. He was held up in the morning through no fault of his own, but you should have been contacted by our operations department about this. I can only apologise that your experience was not up to our usual standard in several aspects. I assure you the driver and relevant team will be spoken to to make sure the same mistakes do not happen again. I hope that we have the opportunity to redeem ourselves in the future. Thank you for taking the time to comment on your experience.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
