The coach was on time and the drive to London was calm and secure. The driver was patient, kind and engaged with the pupils. He was happy to use his experience of London traffic so we arrived in good...
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Alışveriş tarihi: 13/02/2019
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Customer
7 years ago
Customer, Lucketts Travel hakkında ne dedi?:
Excellent, polite service
Alışveriş tarihi: 14/02/2019
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Customer
7 years ago
Customer, Lucketts Travel hakkında ne dedi?:
Al;ways willing to help, if dates or coaches need change never a problem
Laura
Lucketts Travel
7 years ago
Thanks for your review. We always do our best to accomodate our customers' needs.
Brilliant service - great communication with driver throughout the day about drop off/pick up locations and times. He was really friendly and supplied rubbish bags for us as well.
I was incredibly disappointed that the coach would not come to our venue to collect us or drop us off at the end and that we had to walk 4/5 minutes to the coach - we had a young person with physical...
Devamını oku
Laura
Lucketts Travel
7 years ago
Were very sorry to hear of your disappointment. We have investigated the points youve raised and understand that the driver felt that the size of the coach made it too tight to get closer to the venue, and in these instances we support their professional opinion. We apologise that this was not communicated to you in advance or perhaps not at the time either. However, in regards to the quality of the driving, this is not the kind of behaviour that we accept from our drivers and we have extensive training to ensure that our drivers are amongst the most professional on the road. I assure you this is not indicative of the service you can expect from us and we hope we have the opportunity to demonstrate that in the future. Thank you for your feedback.
Alışveriş tarihi: 31/01/2019
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Customer
7 years ago
Customer, Lucketts Travel hakkında ne dedi?:
yet again a great service and even confirmed the night before as driver had not been to our venue before.
Alışveriş tarihi: 16/02/2019
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CU
Customer
7 years ago
Customer, Lucketts Travel hakkında ne dedi?:
Very efficient and polite service from the Fareham office staff, the drivers and standard of coaches good.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
