Appalling service, totally inflexible and despite being told I'd receive an email confirming a 3rd collection, I've received nothing. Why offer a collection service which isn't fit for purpose and...
Devamını oku
Katie
Long Tall Sally
17 days ago
We’re very sorry for the poor experience you’ve had with our collection service. We understand your frustration at not receiving the promised confirmation and feeling that the blame was placed on you. We apologise for the inconvenience and appreciate you bringing this to our attention. Your feedback will be shared with the relevant team.
0
Paylaş
PC
Patricia CrowChild
Feefo Tarafından Doğrulanmış
18 days ago
Patricia CrowChild, Long Tall Sally hakkında ne dedi?:
Black Military Jacket
The service was excellent received the order in just one week.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
18 days ago
Good and getting better
Seems to be better these days. Postage is good. Quality is getting better.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
18 days ago
Everything is great
0
Paylaş
BR
Bren Rogers
Feefo Tarafından Doğrulanmış
USA
18 days ago
Bren Rogers, Long Tall Sally hakkında ne dedi?:
Ripoff
The website forced me into pounds and I was sent uk sizes. No customer support and this happened once before. I’ve wasted a lot of money.
Katie
Long Tall Sally
18 days ago
We’re very sorry to hear about your experience. We understand how frustrating it must be to receive UK sizes when you were expecting a different sizing system, particularly as this has happened to you before. We also apologise that you were unable to get the customer support you needed. We’re sorry for the money and inconvenience this has caused and appreciate you sharing your feedback.
0
Paylaş
BA
Brande Arno
Feefo Tarafından Doğrulanmış
USA
18 days ago
Brande Arno, Long Tall Sally hakkında ne dedi?:
Love the Color & Fit
Received my order within a week.
0
Paylaş
HC
Helen Carter
Feefo Tarafından Doğrulanmış
GBR
18 days ago
Helen Carter, Long Tall Sally hakkında ne dedi?:
Totally disappointed with these boots
Ok service
Katie
Long Tall Sally
18 days ago
Thank you for your feedback. We’re sorry to hear that you were disappointed with the boots, although we’re pleased the service was okay. We appreciate you sharing your experience and will pass your feedback on to the relevant team.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
19 days ago
Not true to size. Far too big.
Can't fault service. But object to paying for returning items as they were not true to size. I would have kept them if they had fitted.
Katie
Long Tall Sally
18 days ago
Thank you for your positive feedback about our service. We’re sorry, however, that the items weren’t true to size and that you had to pay to return them. We understand how frustrating this is when you would have kept them if they had fitted, and we appreciate your feedback.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.