Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Leasepoint Değerlendirmesi | Müşteri Hizmetleri https://www.feefo.com/reviews/leasepoint Değerlendirmesi | Feefo

155 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

3 years ago

Alışveriş tarihi: 21/04/2022

Good communication with the delayed production schedule challenges. Car was exactly as ordered. Many thanks

Roger

Leasepoint

3 years ago

Thank you for your patience with the protracted delays across the industry just now. We are pleased you found our service to be good, and we hope to assist you again.

Douglas Siderfin

Stow On The Wold

3 years ago

Alışveriş tarihi: 25/01/2022

Douglas Siderfin, Leasepoint hakkında ne dedi?:

I had no problem or frustration with them - as with many firms

Did what they said: Negotiated a seamless change from the old to new vehicle Responded well to various emails.

Roger

Leasepoint

3 years ago

Thanks for the kind review Douglas. Great to hear!

Mark Bridgewater

3 years ago

Alışveriş tarihi: 13/11/2021

Mark Bridgewater, Leasepoint hakkında ne dedi?:

A very personal and efficient service with clear communication and attention to detail. I am a long term customer who is pleased with the service.

Roger

Leasepoint

3 years ago

Thanks for your long term custom, and the great review, Mark! - We hope you enjoy this amazing car!

Kingsdown Nurseries

3 years ago

Alışveriş tarihi: 19/11/2021

Kingsdown Nurseries, Leasepoint hakkında ne dedi?:

Fantastic team, kept us updated and always ready to help - highly recommend.

Roger

Leasepoint

3 years ago

Brilliant to hear, thanks Nathan - We hope you enjoy this amazing car. A small note of caution though, I had the same exact car delivered on September 1st, and stolen on 20th October. They are apparently sought after on the Black market, so please make sure the security surrounding it is good!

Vernon Milner

3 years ago

Alışveriş tarihi: 26/10/2021

Vernon Milner, Leasepoint hakkında ne dedi?:

Great experience but a bit more attention to detail on the paperwork

Very fast response and good communication levels with all staff involved. Only hiccup was that the 'NCO' wheels didn't get onto the order and vehicle arrived with incorrect wheels. The dealer is...

Tümünü oku

Roger

Leasepoint

3 years ago

Thanks for the review Vernon, and it is a shame that there was a mix up on the alloys for your car - this is highly unusual. We did specify the alloys required with our dealer, but there was an error made. This was straight away resolved for you with our dealer ordering the correct alloys with no charge to you. Still, not an ideal experience for you I appreciate, so my apologies. Sometimes it is when things go a little wrong (very rare for us thankfully or else I would be even more Grey!) that you get to find out what sort of service is on offer, and I feel confident that with the dealer, we have provided a five star response to this human error. Thank you for your order, we really appreciate it - and if we can assist with anything during your lease, please let us know. Regards, Roger

Vernon Milner

3 years ago

Roger - Agree, it has been handled extremely well by the dealer. Unfortunately, we're human! Won't stop me using Leasepoint again as you know I have done many times before.

Roger

Leasepoint

3 years ago

This is the main thing, phew! - Thanks Vernon - speak again soon.

Kevin Burwood

3 years ago

Alışveriş tarihi: 08/09/2021

Kevin Burwood, Leasepoint hakkında ne dedi?:

Excellent customer service throughout the process, Delivery driver from Taunton Volvo was very helpful and courteous when dropping the vehicle off Thanks once again Leasepoint!

Roger

Leasepoint

3 years ago

Thanks very much Kevin, really pleased you are happy - and we will let our dealer know of the good review for the driver, as we often receive good feedback regarding their team.

Kevin Burwood

Lancaster

4 years ago

Alışveriş tarihi: 07/07/2021

Kevin Burwood, Leasepoint hakkında ne dedi?:

I have used them many times and will continue to do so, Always very helpful & excellent customer service!

Roger

Leasepoint

4 years ago

Thanks for the review Kevin - great to hear!

Güvenilir Müşteri

4 years ago

Alışveriş tarihi: 21/05/2021

Enjoyable Experience

Excellent service, regular updates and delivered on their commitments.

Roger

Leasepoint

4 years ago

Thank you! We hope you enjoy your car, and we look forward to assisting again soon.

Louise Welch t/a Bespoke Buffets

4 years ago

Alışveriş tarihi: 23/03/2021

Louise Welch t/a Bespoke Buffets, Leasepoint hakkında ne dedi?:

Excellent customer services from start to finish.nothing was to muchtrouble

Roger

Leasepoint

4 years ago

Brilliant to hear, thanks Lou. We're happy to be keeping the best buffets in Shropshire and surrounding areas on the road, in style, and with German reliability! Thank you for ordering with Leasepoint.

Bridge Valley Beverages

Cardiff

4 years ago

Alışveriş tarihi: 13/04/2021