Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Konditor Değerlendirmesi | Müşteri Hizmetleri https://www.feefo.com/reviews/konditor-cook Değerlendirmesi | Feefo

1,087 değerlendirmenin tümü gösteriliyor

Roseanna Young

1 year ago

Alışveriş tarihi: 25/07/2023

Roseanna Young, Konditor hakkında ne dedi?:

Always Wonderful - Definitely Joy Through Cake

Amazing customer service. Props to Siobhan! Also the cake itself was ridiculousssss.

Siobhan

Konditor

1 year ago

Hi Roseanna, Thank you for such a lovely review! I'm so glad you enjoyed your cake and the service! :) Thanks, Siobhan

Marie-Cecile Blackwood

London

2 years ago

Alışveriş tarihi: 13/07/2023

Yüklenen medya

(1) medyanın tümünü görüntüle

Marie-Cecile Blackwood, Konditor hakkında ne dedi?:

Very easy to order and customise + next day delivery! Amazing. Use Konditor all the time for special occasions

Siobhan

Konditor

2 years ago

Great to hear that you had a seamless Konditor experience. Catch you next time! The Konditor Team

Güvenilir Müşteri

2 years ago

Alışveriş tarihi: 13/07/2023

Perfect

Really good experience. Ordered a personalised cake online and collected from the store the next day. The cake was absolutely excellent and well worth the money.

Siobhan

Konditor

2 years ago

We're pleased to hear that you had a perfect experience with us. :) Always happy to help with any personalised orders. The Konditor Team

Güvenilir Müşteri

2 years ago

Alışveriş tarihi: 08/07/2023

For brownies & amazing birthday cake: stop here!

Friendly, helpful & cake & brownies were fantastic (as always)

Siobhan

Konditor

2 years ago

Thanks so much for leaving us a great review! We hope to see you again sometime. :) The Konditor Team

Güvenilir Müşteri

2 years ago

Alışveriş tarihi: 10/07/2023

Cake arrived on time and looked fabulous. Kept it in the fridge overnight but it did start to collapse when we came to present it (we have aircon so wasn't the heat). Tasted fabulous though, thank...

Tümünü oku

Siobhan

Konditor

2 years ago

Hello! Thank you for taking the time to leave us a review, I'm glad to hear that the cake arrived on time and that it tasted great! I've passed on the feedback to the bakers about the cake starting to collapse as this shouldn't have happened, especially when kept in the fridge overnight, so apologies for this! I'm glad that you still got to enjoy the cake :) Thanks, The Konditor Team

Allegra Garrett

2 years ago

Alışveriş tarihi: 28/06/2023

Allegra Garrett, Konditor hakkında ne dedi?:

Great brownies

Siobhan

Konditor

2 years ago

Hello! Thank you for leaving us a lovely review! We're glad to see you enjoyed our brownies :) Have a lovely day! Thanks, The Konditor Team

Güvenilir Müşteri

2 years ago

Alışveriş tarihi: 27/06/2023

Really good. Only one criticism and that was the delivery was messy. Over all though a really good service.

Siobhan

Konditor

2 years ago

Hello! Thank you for taking the time to leave us a review :) I'm glad you enjoyed the products! I'm sorry to hear that there was an issue with your delivery. So that we can look into this further, please can you email us at hello@konditor.co.uk explaining the problems? Thanks, The Konditor Team

REHAN MALIK

2 years ago

Alışveriş tarihi: 19/06/2023

REHAN MALIK, Konditor hakkında ne dedi?:

AMAZING CAKES AND SERVICE

The service is amazing ! Every year I order the cakes for my family and everything is perfect. I’m very happy with Konditor. The carriot and pistachios cake and Vegan chocolate raspberry cake are my...

Tümünü oku

Siobhan

Konditor

2 years ago

Hello! Thank you for such a wonderful review, we're so glad to hear you've become a loyal customer over the years! Keep an eye out for our new Highly Decorative range launching later in the year for your future celebrations too :) Thanks, The Konditor Team

Güvenilir Müşteri

2 years ago

Alışveriş tarihi: 15/06/2023

Excellent staff

I have eaten their cakes which are truly unique and delicious. I ordered a gift to arrive by mail order. Sadly the courier let them down. Konditor proactively contacted me to apologise and refund the...

Tümünü oku

Siobhan

Konditor

2 years ago

Hello! Thank you for your lovely words and your kind understanding with the issues with your order. I do once again apologise for the initial delay, and then the failed delivery on the second day. This certainly isn't our usual standards and something we are discussing further with DPD to ensure these issues don't occur again. I'm glad we were able to rectify the situation quickly and efficiently for you, and again we really do appreciate the lovely words despite the issues :) Thanks, The Konditor Team

Ryan Collingham

2 years ago

Alışveriş tarihi: 13/06/2023

Ryan Collingham, Konditor hakkında ne dedi?:

Cake was delivered on time and tasted great!

Siobhan

Konditor

2 years ago

Hello! Thank you for your wonderful review! We're so glad to hear you enjoyed the taste and that the cake arrived with you on time :) Thanks, The Konditor Team

Değerlendirme daveti almadınız mı?

Konditor hakkında

Konditor, founded in 1993 by Gerard Jenne, is a bakery with six stores across London. It specialises celebration cakes of all kinds and is perhaps known for its Curly Whirly Cake - a rich, dark chocolate cake layered with vanilla bean frosting and decorated with swirls of dark chocolate ganache. The company prides itself on quality, consistency and creativity. It employs a large team of experienced bakers and cake decorators that work in kitchens located at its retail sites. Above all else, Konditor holds true to its mission statement - To Bring Joy - in everything it does, from the products it makes that take centre stage at countless celebrations to the friendly and knowledge services it provides to all of its customers.

Tümünü oku

020 7633 3333

63 Stamford Street, London, Greater London, SE1 9NB, United Kingdom

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

Konditor Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?