Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Jersey Plants Direct Değerlendirmesi | Müşteri Hizmetleri https://www.feefo.com/reviews/jersey-plants-direct Değerlendirmesi | Feefo

MM

Mr Raymond Morris

Peterborough

4 years ago

Alışveriş tarihi: 11/08/2020

Mr Raymond Morris, Jersey Plants Direct hakkında ne dedi?:

Dissapointed

The service was good but the pansy planes are poor, I paid for established plants but received what appeared to be plug plants which leaves me little change of bringing them on to plant out for...

Tümünü oku

Hope

Jersey Plants Direct

4 years ago

Good morning, thank you for your review and for your time earlier. I am sorry to hear about the condition your plants arrived in, as discussed it seems like they were in transit for too long, therefore I have issued some replacement plants which will be with you shortly. Thank you again for the review and my apologies for the inconvenience. Hope Gibb Jersey Plants Direct

Ürün değerlendirmeleri

Hope

Jersey Plants Direct

4 years ago

Good morning, thank you for your review and for your time earlier. I am sorry to hear about the condition your plants arrived in, as discussed it seems like they were in transit for too long, therefore I have issued some replacement plants which will be with you shortly. Thank you again for the review and my apologies for the inconvenience. Hope Gibb Jersey Plants Direct

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Güvenilir Müşteri

4 years ago

Alışveriş tarihi: 11/08/2020

Yüklenen medya

(4) medyanın tümünü görüntüle

Disappointed

The plants arrived and they were either smaller than advertised, long and straggly and them at the base of the plants was think and about ready to snap. (See photo). My previous order was for apricot...

Tümünü oku

Daniel

Jersey Plants Direct

4 years ago

It was a pleasure to speak to you I am sincerely sorry to see the condition of these plants. I am pleased we could discuss this and arrange replacements if you have any further problems or questions please don't hesitate to contact me at daniel@fpnl.net

Ürün değerlendirmeleri

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MH

Mrs Daphne Ledward-hands

4 years ago

Alışveriş tarihi: 07/08/2020

Mrs Daphne Ledward-hands, Jersey Plants Direct hakkında ne dedi?:

Nice plants - shame about the breakages.

I ordered these plants for a late summer show in a planter. When they arrived, one box of plants was badly damaged and was delivered upside down, which is the kind of handling begonias can't...

Tümünü oku

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MG

Mrs Ros Green

4 years ago

Alışveriş tarihi: 04/08/2020

Mrs Ros Green, Jersey Plants Direct hakkında ne dedi?:

These are the worst plants we have ever had from you. They arrived in the very hot spell looking very weary and although we gave them a lot of TLC we lost 95% of them. Possible they were too large...

Tümünü oku

Daniel

Jersey Plants Direct

4 years ago

Thank you for taking the time to discuss this matter with me I am very sorry that did not survive the recent hot weather. I am pleased we were able to discuss this and arrange compensation for the affected item.

Ürün değerlendirmeleri

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MB

Mrs P Bullock

Hamworthy Poole

4 years ago

Alışveriş tarihi: 04/08/2020

Mrs P Bullock, Jersey Plants Direct hakkında ne dedi?:

Very disapionted with plants this year very leggy and the mystery pack poor

This is the first time I have not been happy with my plants I will take into account the delivery times but still disappointed with leggy plants mystery pack was rubbish

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MF

Mrs Catherine Fitzpatrick

bexley

4 years ago

Alışveriş tarihi: 04/08/2020

Mrs Catherine Fitzpatrick, Jersey Plants Direct hakkında ne dedi?:

plants very poor and will not repeat order next year

Daniel

Jersey Plants Direct

4 years ago

I am very sorry that your plants arrived in this condition thank you for taking the time to discuss this with me so we could arrange compensation for the affected item.

Ürün değerlendirmeleri

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MP

Mr R Preece

4 years ago

Alışveriş tarihi: 04/08/2020

Mr R Preece, Jersey Plants Direct hakkında ne dedi?:

Out of 170 plug plants all we received was 118

Better packaging

Daniel

Jersey Plants Direct

4 years ago

I am very sorry that some of your plant did not survive, thank you for taking the time to discuss this with me so we could arrange a replacement for the affected plants

Ürün değerlendirmeleri

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MK

Miss B Kemp

4 years ago

Alışveriş tarihi: 04/08/2020

Miss B Kemp, Jersey Plants Direct hakkında ne dedi?:

not great condition

Sadly these plug plants did not arrive in great condition and when potted into trays they rotted from the roots - only aboout 40 have survived. Had to order another 170 to replace them on 24th Aug.

Daniel

Jersey Plants Direct

4 years ago

It was lovely to speak to you I am very sorry that this happened to your 1st set of these plants, I am glad to hear you 2nd batch is doing well and that we could discuss this and arrange compensation for the inconvenience caused

Ürün değerlendirmeleri

0

Güvenilir Müşteri

4 years ago

Alışveriş tarihi: 04/08/2020

Good quality plants but they keep sending me the wrong variety

Label their plants better so they don't send out the wrong ones.

Daniel

Jersey Plants Direct

4 years ago

I am very sorry for the mistakes made with you order, Thank you for taking the time to discuss this matter with me so we could arrange compensation.

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MH

Mr Gareth Herbert

4 years ago

Alışveriş tarihi: 04/08/2020

Mr Gareth Herbert, Jersey Plants Direct hakkında ne dedi?:

Delivering plants from an order over a month apart is no good when they are required to be planted out together they were all winter beding plants and need to be planted at the same time this was the...

Tümünü oku

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Jersey Plants Direct Değerlendirmeler

Pansy Can Can (Autumn) 70 PlantsBu ürüne ait diğer değerlendirmeler (138)Ürün Web Sitesini GörüntüleDissapointing outcome to my order

Pansy Colourburst (Autumn) 170 PlantsBu ürüne ait diğer değerlendirmeler (62)Ürün Web Sitesini GörüntüleSee above - so disappointed. A waste of time and money

Mystery Plant Offer AutumnBu ürüne ait diğer değerlendirmeler (1,214)Ürün Web Sitesini GörüntüleThese plants were fine and are doing well

Pansy Colourburst (Autumn) 170 PlantsBu ürüne ait diğer değerlendirmeler (62)Ürün Web Sitesini Görüntüleplants very poor only half grew and will not be using your service again

Primrose Rainbow 170 PlantsBu ürüne ait diğer değerlendirmeler (57)Ürün Web Sitesini Görüntülevery poor and again will not be getting them again

Polyanthus High Seas 170 PlantsBu ürüne ait diğer değerlendirmeler (55)Ürün Web Sitesini GörüntüleEmailed customer service to complain about the issue but have since received no reply. Feel that communication from suppliers could be improved.

Pansy Ruffles Raspberry Mix 170 Plug PlantsBu ürüne ait diğer değerlendirmeler (1)Ürün Web Sitesini GörüntüleNot great condition plants rotted from roots. Less than one third have survived. Bought more to replace them - just about to pot up. Hope that these will fare better.

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?