Failed to actually deliver the goods I paid for, despite 2 telephone calls complete failure even to call me back with update on delivery. I will now be seeking a full refund since having to go...
Devamını oku
Fleur
JDP
6 years ago
Hi David, Firstly, I would like to apologise in the delay for your order. I understand one of my colleagues has spoken to you explaining that our courier had misplaced your order and couldn't let us know of an update, despite us chasing them.We got an answer this morning, saying that they found your order and it is going to be delivered this afternoon. After speaking with my colleague we know that you have purchased the item elsewhere now, therefore we have issued a full refund on your order and have asked the couriers not to deliver. We deliver using a variety of transport options, including our own vehicles and courier services. In this instance your order got sent on a third party courier and we will be passing on your comments with the issue to them and our sales team, so we can try to prevent this situation from happening again.I apologise for any inconvenience that this may have caused and hope it doesn't put you off from ordering with us again. If you need anything for your next project, please get in touch as our sales team would be more than happy to assist you with this!Kind RegardsFleur
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Paylaş
JP
John Poole
Feefo Tarafından Doğrulanmış
Romsey
6 years ago
John Poole, JDP hakkında ne dedi?:
Very Satisfied, Excellent service.
Delivery on Time, Good product and prices, Very friendly and helpful delivery driver.
Fleur
JDP
6 years ago
Thank you John for the excellent review! Very much appreciated! :D
0
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MB
Mark Burns
Feefo Tarafından Doğrulanmış
6 years ago
Mark Burns, JDP hakkında ne dedi?:
got what I wanted when I wanted it.thanks JDP
Fleur
JDP
6 years ago
Thank you Mark! If you need us again you know where we are! :D
0
Paylaş
JS
James Shrives
Feefo Tarafından Doğrulanmış
6 years ago
James Shrives, JDP hakkında ne dedi?:
Friendly & efficient service.
Fleur
JDP
6 years ago
Thanks James for the good review! Much appreciated :D
0
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AC
Andrew Cunning
Feefo Tarafından Doğrulanmış
gloucester
6 years ago
Andrew Cunning, JDP hakkında ne dedi?:
great service
Fleur
JDP
6 years ago
Thanks Andrew for the 5-stars!
0
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JM
Julie Miller
Feefo Tarafından Doğrulanmış
6 years ago
Julie Miller, JDP hakkında ne dedi?:
Super quick and efficient
Fleur
JDP
6 years ago
Those comments Julie are exactly what we want to hear! So thank you :D
0
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JD
John Dawson
Feefo Tarafından Doğrulanmış
6 years ago
John Dawson, JDP hakkında ne dedi?:
Prompt efficient service
Prompt efficient service
Fleur
JDP
6 years ago
Thanks John for the review! :D
0
Paylaş
BW
Bryan Whiting
Feefo Tarafından Doğrulanmış
Bournemouth
6 years ago
Bryan Whiting, JDP hakkında ne dedi?:
Easy to use website. Reliable quick service.
Fleur
JDP
6 years ago
Thanks Bryan for the 5-stars! We aim to provide a speedy service and its great to hear we did just that! :D
0
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AS
ANTONY SMITH
Feefo Tarafından Doğrulanmış
6 years ago
ANTONY SMITH, JDP hakkında ne dedi?:
Super quick delivery
Fleur
JDP
6 years ago
Thanks Antony for the review! Much appreciated! :D
0
Paylaş
JB
Janie Burgess
Feefo Tarafından Doğrulanmış
6 years ago
Janie Burgess, JDP hakkında ne dedi?:
They did what they said they would do and delivered a good product in a timely manner and the pipe was very affordable in comparison High street retailer who charge proportionately. Good service and...
Devamını oku
Fleur
JDP
6 years ago
Thanks Janie for the great review! Its great to hear you would use us again! If you need any help in the future feel free to contact us, we would be delighted to help! :D
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.
