Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Homewise Değerlendirmesi | Müşteri Hizmetleri https://www.feefo.com/reviews/homewise Değerlendirmesi | Feefo

371 değerlendirmenin tümü gösteriliyor

Mrs Wright

Feefo Tarafından Doğrulanmış

7 years ago

Mrs Wright, Homewise hakkında ne dedi?:

Yes

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

7 years ago

Caring, supportive and always there ! Excellent service and Always helpful. Stephanie Wallace on the Worthing team, who never stopped being my friend and answering all my questions and queries....

Devamını oku

Mr Leach

Feefo Tarafından Doğrulanmış

7 years ago

Mr Leach, Homewise hakkında ne dedi?:

So easy

The service and professional attitude of all the staff I came in contact with were excellent. They made the purchase almost stress free

Mrs Davis

Feefo Tarafından Doğrulanmış

Warlingham

7 years ago

Mrs Davis, Homewise hakkında ne dedi?:

They gave me 5-star treatment.

They saw me through a very stressful house move and from start to finish supported me and never left me wondering what was going on. I could call and speak to an advisor any time I felt I needed...

Devamını oku

Mr and Mrs Spiewakowski

Feefo Tarafından Doğrulanmış

7 years ago

Mr and Mrs Spiewakowski, Homewise hakkında ne dedi?:

Great Consultant -explained all in detail; then too many different people involved. So called negotiator was hopeless costing me estimated £2-3000 on purchase price. Finally, Homewise solicitors -...

Devamını oku

Homewise

7 years ago

Thank you for taking the time to send us this information Mr & Mrs Spiewakowski. Feedback is essential for us to understand and improve the experience of our customers. It’s particularly important for me personally to understand the complete experience of each customer and, having spoken with the team who worked on your behalf, I appreciate it wasn’t a simple buying process in this case.

I know Stephanie and the team worked tirelessly to progress not just your Home for Life purchase, but also the sale of your own property, and were able to work to tight deadlines in all areas. I believe there were a few hurdles along the way that were out of our hands, but I know the team did everything they could to help you through this.

Unfortunately, the vendor of your chosen property passed away during the sale and I understand there were challenges obtaining Probate. This can of course slow the sale but fortunately you weren’t on your own with this and had the Sales Progression team to help liaise with the solicitors for all parties. Also, as your buyer wasn’t financially ready to exchange I believe this caused issues with the chain, but again the team were able to resolve this for you.

You mentioned being unhappy with the price negotiated and I’d like to know a little more about this if I may? Could you send me an overview via email to service@homewise.co.uk? Our in-house property experts conducted a thorough due diligence process, including comparing current market prices and area research, to prepare the offer accordingly and I understand the vendor had a number of offers on the property so I’m keen to understand any upset here. As with any house purchase, the Lifetime Owner (you) must agree to the purchase price before any sale is agreed so please let me know if this was not the case.

I’m glad to see you are now settling in to your new home and were happy with the property overall. Please do get in touch if there’s anything else we can help with at any time.

Kind regards,

Dominic Parris – Customer Care Manager

Mr and Mrs Woodward

Feefo Tarafından Doğrulanmış

7 years ago

Mr and Mrs Woodward, Homewise hakkında ne dedi?:

They were always very helpful and friendly towards us

Nothing was to much trouble their service was excellent. They made everything easy.

Mr and Mrs Burton

Feefo Tarafından Doğrulanmış

7 years ago

Mr and Mrs Burton, Homewise hakkında ne dedi?:

Amazingly helpful explaining everything always ways available to chat about

Yes I would recommend them very helpful and always available to answer any worries we may have had Rhonda was good at explaining it all and Steph was always there for us taking us thro each step...

Devamını oku

Mr and Mrs Clark

Feefo Tarafından Doğrulanmış

7 years ago

Mr and Mrs Clark, Homewise hakkında ne dedi?:

Very Good. Would have liked more updates rather than once a week. All the staff were excellent very calm polite and did their best for us . would recommend Homewise.

Mr and Mrs Goodley

Feefo Tarafından Doğrulanmış

7 years ago

Yüklenen medya

All the information on Homewise was most helpful

(2) medyanın tümünü görüntüle

Mr and Mrs Goodley, Homewise hakkında ne dedi?:

All the information on Homewise was most helpful

We found all the staff were with us all the way Hannah phoned every week just to make sure everything was Going according to plan We would recommend Hannah

Mr Giles

Feefo Tarafından Doğrulanmış

7 years ago

Mr Giles, Homewise hakkında ne dedi?:

Now a happy home

Every body that I spoke to was very helpful

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Homewise Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?