Holiday Gems artık aktif bir Feefo müşterisi değil
6,855 değerlendirmenin tümü gösteriliyor
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
4 years ago
Good service would reccomend a friend to holiday with holiday Gems very fss
Very quick and efficient service and guy was courteous
0
Paylaş
MH
mr ANDREW HANGER
Feefo Tarafından Doğrulanmış
Boston lincolnshire
4 years ago
mr ANDREW HANGER, Holiday Gems hakkında ne dedi?:
Hassle free got what you said you would do.
Great service. Hassle free
0
Paylaş
MG
Mr Damyan Georgiev
Feefo Tarafından Doğrulanmış
4 years ago
Mr Damyan Georgiev, Holiday Gems hakkında ne dedi?:
Lilly was so professional and patient
Lilly was so patient, professional and helpful while found the best option for us. I would recommend them to others.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
4 years ago
Very helpful and did everything they could to help
I would use holiday gems again
0
Paylaş
MT
Mrs Samantha Tighe
Feefo Tarafından Doğrulanmış
4 years ago
Mrs Samantha Tighe, Holiday Gems hakkında ne dedi?:
Very helpful and smooth booking
Recommend for a smooth and easy booking. Very helpful, listens to the customer and their wants.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
4 years ago
Average booking easy no follow up ie booking promised 72 hrs nothing
Well I was expecting a booking information / tickets etc within 72 hrs but nothing could someone explain that’s why I rated average booking on line was ok but feel let down
Review Team
Holiday Gems
4 years ago
We have checked the booking and according to our records, the booking confirmation was emailed on 10 January 2022. We have now resent these and would ask that you check your spam/junk folder for any filters. Should you continue to have any issues, please contact our customerservices@holidaygems.co.uk
0
Paylaş
MS
Mr Phillip Stevenson
Feefo Tarafından Doğrulanmış
4 years ago
Mr Phillip Stevenson, Holiday Gems hakkında ne dedi?:
Brilliant service. Will be using again.
0
Paylaş
MR
Mr David Reeve
Feefo Tarafından Doğrulanmış
4 years ago
Mr David Reeve, Holiday Gems hakkında ne dedi?:
Very good and clear
0
Paylaş
MB
Ms Rachel Selkirk Blom
Feefo Tarafından Doğrulanmış
4 years ago
Ms Rachel Selkirk Blom, Holiday Gems hakkında ne dedi?:
Disappointed
We saw a holiday and booked it, we got a call advising that it was confirmed with a payment breakdown, it was only after the call that we realised there was a difference of about £60 which we were...
Devamını oku
Review Team
Holiday Gems
4 years ago
This appears to be an online order and no payment is taken when the order is submitted. The website gives full information of the process on every page of the order and this is reiterated in the Terms and Conditions to which you agreed when submitting the order. Once orders are received by our office, should we not be able to honour the booking at the web price we will call the client to offer any suitable alternatives which is then up to the client to accept or not. No payment is taken until our client agrees to the new costs. A pre-authorisation only is held, and released immediately if no booking is confirmed. The extra cost was £25.00 per person based on the live prevailing rates at the time of confirmation. We do apologise for any inconvenience caused.
MB
Ms Rachel Selkirk Blom
4 years ago
I totally understand and agree that this is the process, my point is, we were never told about the difference we were never offered an alternative. All we would have appreciated at the time of the call is 'there is a difference in price due to whatever reason, is this ok'. We would have said yes but still think it would have been nice to know and be told.
Review Team
Holiday Gems
4 years ago
We do appreciate the concern, Rachel and this will be addressed through our internal procedures.
0
Paylaş
ME
Mrs Margaret Elms
Feefo Tarafından Doğrulanmış
4 years ago
Mrs Margaret Elms, Holiday Gems hakkında ne dedi?:
More thorough checking on details required
My booking took several calls and over several days to actually get the correct information stored.
Review Team
Holiday Gems
4 years ago
We do apologise if there was any confusion that caused this inconvenience. The matter has been addressed and resolved and your feedback noted to our sales team
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
