Refusal to give Cash Refunds is a breach of the law and your own Terms and Conditions.
ABTA accept cash refunds must be given if requested for holidays that are cancelled by Tour Operators.
Alışveriş tarihi: 30/01/2020
34
Paylaş
Güvenilir Müşteri
6 years ago
Very pleased you have been able to move our trip to 2021.
Can we have the same cabin number please?
Alışveriş tarihi: 19/05/2019
5
Paylaş
Güvenilir Müşteri
6 years ago
Clarify situation regarding cancellation of the holiday. I am still waiting to hear from someone regarding a holiday that was obviously not going to take place due to travel restrictions.
Alışveriş tarihi: 15/01/2020
7
Paylaş
MA
Mr A Addison
6 years ago
Mr A Addison, Great Rail Journeys hakkında ne dedi?:
Really need more frequent updates on what their advice is regarding not being able to travel. Be far more pro-active with what the current options are regarding pausing, moving, cancelling our...
Devamını oku
Alışveriş tarihi: 07/02/2020
6
Paylaş
CH
Carrie Hill
Bath
6 years ago
Carrie Hill, Great Rail Journeys hakkında ne dedi?:
The message was sad, of course, canceling our imminent holiday but was to have been expected. Immediately offered a new date, which suited us fine, so all good in the end. .
Alışveriş tarihi: 07/08/2019
4
Paylaş
Güvenilir Müşteri
6 years ago
Booking done well.
Alışveriş tarihi: 10/02/2020
6
Paylaş
MR
Mr A Ritchie
Milton Keynes
6 years ago
Mr A Ritchie, Great Rail Journeys hakkında ne dedi?:
Throughout the whole episode of dealing with this company I have found it very stressful. We were due to travel to Scotland late April, my husbands is 74 and all advice from the government was not to...
Devamını oku
Alışveriş tarihi: 15/01/2020
9
Paylaş
MB
Mr D Brewer
6 years ago
Mr D Brewer, Great Rail Journeys hakkında ne dedi?:
Great rail appear to be running their clients out of time to cancel a booked trip in Scotland during this crisis. An alternative has not been offered.
They say their own insurance policy sold by and...
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
