Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

grandedigital.co.uk Değerlendirmesi | Müşteri Hizmetleri {{merchantUrl}} Değerlendirmesi | Feefo

2,046 değerlendirmenin tümü gösteriliyor

Julie

Feefo Tarafından Doğrulanmış

3 years ago

Julie, grandedigital.co.uk hakkında ne dedi?:

Friendly and professional service. Curtis was extremely helpful.

New tv aerial. Curtis gave me options of what could be done, I decided on a new aerial and he fitted it straight away. Great service.

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Julie -- The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your experience. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

probably a scam

After offering a free survey and quote they should not try to make a call-out charge when quote was declined by customer.

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- Thanks for your feedback. Please accept our apologies for the mix-up with the callout charge. The engineers' policy on free quotations has changed this week which may have caused the miscommunication in this instance. We will investigate further. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

3 years ago

what change? do they no longer offer free quotes?

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Excellent work but a bit pricey

The guy did a good job and was polite, I would give that 5 stars but I gave it 4 stars for the price. I Think £246 + vat almost £300 was a little too for an aerial *********

Grande Digital

grandedigital.co.uk

3 years ago

Good morning sir -- Great to hear that the services received was to your approval. Excellent feedback for the engineer as well. We do always advise on costs involved with no obligation before any work is carried out. It's really appreciated that you took the time to write a review - please do not hesitate to contact the team if you experience any further issues. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Mrs Gooding

Feefo Tarafından Doğrulanmış

Middlesbrough

3 years ago

Mrs Gooding, grandedigital.co.uk hakkında ne dedi?:

Great communication very happy with the job I would recommend grandedigital

He came out to put new dish up the man did an excellent job of fixing it 😃 I would recommend grandedigital to friends and family very happy and great communication so happy with the job 😊

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Mrs Gooding -- Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review on Feefo. We would be delighted to assist any friends or family should they require our services in the future. Have a lovely day and thanks again. Kind Regards, The Grande Digital Team

chris

Feefo Tarafından Doğrulanmış

3 years ago

chris, grandedigital.co.uk hakkında ne dedi?:

Excellent

Superb friendly service, called them in the morning and a tv aerial was installed by 3pm, Thoroughly recommend them.

Stewart

Feefo Tarafından Doğrulanmış

Astley

3 years ago

Stewart, grandedigital.co.uk hakkında ne dedi?:

Engineer turned up as arranged and did a good job

It was fine

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Stewart -- The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your positive experience. Have a lovely weekend. Kind Regards, The Grande Digital Team

Rose

Feefo Tarafından Doğrulanmış

Coventry

3 years ago

Rose, grandedigital.co.uk hakkında ne dedi?:

Service excellent

Service and communication was brilliant. Work carried out quickly by a very polite engineer. Very happy with the service

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Rose -- Many thanks for the excellent feedback regarding service and communication after we visited your home. We are really grateful for you taking the time to leave a review and sharing your experience with the polite engineer. Have a lovely day and thanks again. Kind Regards, The Grande Digital Team

lynn

Feefo Tarafından Doğrulanmış

Burnley

3 years ago

lynn, grandedigital.co.uk hakkında ne dedi?:

Great service I will phone you again if I need more advice thank you

Told me what I needed to know he knew straight away what was wrong my tv was no longer working thank you he was really nice

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Lynn -- Really good to hear that you were given sound advise regarding your television. If you require any further assistance, please do not hesitate to contact the team where we would be delighted to help. Have a great day and thanks again. Kind Regards, The Grande Digital Team

BOBBY

Feefo Tarafından Doğrulanmış

3 years ago

BOBBY, grandedigital.co.uk hakkında ne dedi?:

A fantastic service. I would highly recommend!!!

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Bobby -- We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review. Have a great day and thanks again. Kind Regards, The Grande Digital Team

sue

Feefo Tarafından Doğrulanmış

3 years ago

sue, grandedigital.co.uk hakkında ne dedi?:

Mick, our Engineer was on time, well turned out, cheerful and helpful. Our aerial is situated in a loft and not the easiest to access but this did not seem to worry the Guy at all. The work was...

Devamını oku

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

grandedigital.co.uk Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?