Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

grandedigital.co.uk İncelemeleri

2,046 değerlendirmenin tümü gösteriliyor

Feefo Tarafından Doğrulanmış

3 years ago

Mr, grandedigital.co.uk hakkında ne dedi?:

As above.

Prompt service. Well mannered young gent. Clean van!

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Mr Allen -- We are so pleased we were able to meet your expectations and thank you for the additional comments regarding the engineers clean van. We appreciate you taking the time to write a review after our recent visit. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Nick

Feefo Tarafından Doğrulanmış

March, Cambridgeshire

3 years ago

Nick, grandedigital.co.uk hakkında ne dedi?:

TV reception issue

Stuart is a very professional and knowledgeable Engineer. Fixed our TV reception issue quickly. I would use Grandedigital again. Thank you.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon sir -- Thank you for the feedback after the engineers recent visit and that the service received was professional and to your satisfaction. It’s really appreciated by the team you taking the time to write a review, so thanks again. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Excellent

Excellent fast service

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon sir -- Great to hear the service received was to your satisfaction. Your comments will be shared with the team, so thank you on their behalf for the kind words and excellent feedback. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

clive

Feefo Tarafından Doğrulanmış

Bedford

3 years ago

clive, grandedigital.co.uk hakkında ne dedi?:

As above. Happy to recommend your service.

The engineer was pleasant, polite and eager to help and sort the problem. Which he did perfectly.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Clive -- It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer. The engineer who sorted the problem will soon learn about your positive feedback, thank you on his behalf. Have a great day and thanks again. Kind Regards, The Grande Digital Team

WILLIAM DOVE

Feefo Tarafından Doğrulanmış

Sutton in Ashfield

3 years ago

WILLIAM DOVE, grandedigital.co.uk hakkında ne dedi?:

Excellent service enquired about a new tv aerial at about 11:00 this morning and the aerial engineer/ installer was on the roof putting the new aerial up at 2:00 and had finished by 4 :00. Very...

Devamını oku

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon William -- The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your experience. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

michael

Feefo Tarafından Doğrulanmış

3 years ago

michael, grandedigital.co.uk hakkında ne dedi?:

Good job done

Great service from Steve, he came up with the best way to solve my problem thanks very much.

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Engineer arrived on time, carried out the work efficiently, friendly attitude. Would use them again.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- We are so pleased we to hear the work completed was done on time and efficient as well as the engineer having a friendly attitude. It would be our pleasure to assist you in the future, so thank you for taking the time to write a review. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Good engineer

Engineer great. Very helpful, although was unable to come on the first booked date. Not so keen on the office person who seemed a bit confused with what was going on

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Thank you for thew review, your comments will be shared with the team. Apologies that we were unable to meet the initial appointment date, from time to time we have to reschedule due to unforeseen circumstances, so thank you for your patience and understanding. Thank you also for bringing to our attention the office team member who seemed confused, we will investigate further to find out what happened there. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

judy

Feefo Tarafından Doğrulanmış

3 years ago

judy, grandedigital.co.uk hakkında ne dedi?:

The technician was very friendly and helpful, unfortunately he wasn’t able to do what I wanted. Based on that I would definitely recommend him to my friends.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Judy -- Thank you firstly for the kind words for the engineer who visited your home. We are sorry we were unable to assist on this occasion but thank you for giving us the opportunity. It would be our pleasure to serve any friends you should recommend. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Malcolm

Feefo Tarafından Doğrulanmış

3 years ago

Malcolm, grandedigital.co.uk hakkında ne dedi?:

Excellent service and response time

Response time was excellent. The engineer was friendly and very helpful. No complaints at all.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Malcolm -- It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer.Also great to hear the response time was excellent and the work completed to your complete satisfaction with no complaints, thats all we can ask. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

grandedigital.co.uk Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?